Digital Account Specialist

This is a Full Time Job

Our Team

The Digital Ad Sales organization is responsible for the monetization of all owned and operated digital platforms (websites, mobile, video, Go Apps) through development and execution of custom advertising solutions including content marketing, sponsorships, social, targeted media, display ads, programmatic ads newsletters, etc.

The Role

The Digital Account Specialist is responsible for all aspects of digital media planning and acts as key point of contact with ad agency and internal constituents; focused on pre-sale and post-sale campaign maintenance such as gathering creative assets and monitoring delivery. This position supports all Discovery Inc Digital Properties and will report to the Director, Digital Revenue & Planning in the respective marketplace.

Responsibilities

1. Develop strategic media plans based on to clients' marketing goals.
2. Optimize campaigns for full delivery by monitoring daily delivery of all campaigns running all Discovery brands and associated networks.
3. Interface with key stake holders including agencies, other sales offices, Marketing, Research, and Creative Services departments.
4. Fulfill RFP and process insertion orders, secure creative & inventory by deadline and manage digital production.
5. Serve as mentor for Digital Sales Coordinators
6. Assist Account Executive with prospecting new accounts through trade materials, media publications, on-line research.
7. Help create external facing sales materials for clients.
8. Manage presale and post-sales operations ensuring on-time start.
9. Work with ad agencies, clients and internal sales team to gather advertising campaign assets.
10. Prioritize and communicate needs with Account Executives, managers and internal departments.
11. Partner with Digital Sales Coordinators and other Digital Account Specialists on billing, invoicing, accounting adjustments.
12. Develop post-mortem of major campaigns – detail delivery, successes, and areas of improvement.
13. Troubleshoot campaign delivery issues and correct any under/over delivery.
14. Provide clients with weekly updates on campaign progress with commentary.

Requirements

* Bachelor degree in a numerical discipline or equivalent years of analytical experience.
* A minimum of 1-2 yrs. Professional experience in industry/relevant work experience.
* Ability to understand and interpret trends and react with strategic/tactical changes.
* Strong analytical, communication and time management skills.
* Good technical skills and knowledge of MS office, specifically Excel.
* Knowledge of industry technologies (Ad serving, Operative, Salesforce). Basic understanding of DFP and Freewheel a plus.
* Ability to work face-to-face and electronically (e.g. telephone, e-mail, IM, social media).
* Ability to work under tight deadlines in a dynamic environment.
* Ability to work with a diverse team in numerous marketplaces.
* Must have the legal right to work in the United States.

Knoxville, Tennessee, KX, TN