Manager, Group Sales
Detroit Tigers
Detroit, MIThis was removed by the employer on 2/12/2020 9:17:00 AM PST
Not to worry we have many other jobs on the site;
Browse all jobs
Browse the Sales Category
Browse the Sports Category
Search for Manager, Group Sales jobs in Detroit-MI
Search all Manager, Group Sales postings
Full Time Job
JOB SUMMARY:
The Manager of Group Sales is responsible for managing the daily operations of the Group Sales department maximizing the sale of group ticket packages. Other responsibilities include managing and maintaining group sales accounts; developing aggressive and innovative sales strategies to target groups for Detroit Tigers games.
KEY RESPONSIBILITIES:
1. Provides lead direction for the daily operation of the group sales staff including development of individual goals; monitoring achievement of performance
2. Manage the Group Sales Account Executives by tracking towards goals, including call volume, touch points and Salesforce activity
3. Responsible for recruiting, interviewing and making recommendations regarding hiring of Group Sales Account Executives
4. Assist in creating, implementing, and evaluating group sales strategies and plans to maximize group sales volume
5. Manages all aspects of sales, marketing a solicitation of new group sales business opportunities including prospecting, lead generation, networking, referrals and cold calling
6. Establish and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, conduct annual performance appraisals; hire, develop, evaluate, mentor and manage team; ensure appropriate organization structure(s), level of staffing and build bench strength
7. Manages schedule of activities on a per-event basis. These include creating a sales plan, budget and timeline, tracking sales and compiling a post-event report
8. Optimizes the company's customer database and direct mail activities
9. Represents the department at industry events and trade shows, when applicable
10. Identifies, implements and enforces all company and departmental policies and procedures
11. Work with vendors on creating and ordering group night giveaways
12. Assist and monitor group sales budget
13. Work with the box office to develop group sales procedures
14. Responsible for aiding in the creation of all sales and support materials
15. Provides daily sales reports and weekly activity summaries
16. Event day responsibilities as required
17. Assist other departments as needed by the organization
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:
1. Bachelor's Degree, Business or Sports Management preferred
2. Minimum of 5 years Tickets Sales experience in sports/entertainment
3. Group sales experience in a ballpark environment, preferred
4. Proven record of achieving sales goals/targets and motivating staff
5. Proven track record in developing long-lasting business relations with corporate executives
6. Must be creative, enthusiastic and possess excellent interpersonal skills
7. Ability to establish priorities and organize work; plan and direct the work of subordinate staff
8. Demonstrated staff development skills in order to properly train, develop and motive staff to meet objectives
9. Ability to think strategically and handle multiple projects simultaneously
10. Strong judgment and strong problem resolution skills
11. Must have a good knowledge of Microsoft Word and Excel
12. Ability to work with multiple internal contacts/department, external contacts and outside agencies
WORKING CONDITIONS:
1. Office environment
2. Ability to work long nights, weekends and holidays
The above is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job. It is not to be construed as an exhaustive statement of all supplemental duties, responsibilities or nonessential requirements. Detroit Tigers, Inc has the right to change, modify, suspend, interrupt or cancel in whole or in part any job functions outlined in a job description at any time and without advance notice to the employee.