Crowd Manager
Detroit Tigers
Detroit, MIThis was removed by the employer on 8/30/2021 4:28:00 PM PST
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Part Time Job
Job Summary:
The Crowd Manager is responsible for maintaining security and safety at venues and to ensure policy and procedures are followed to provide a safe and enjoyable environment for colleagues and guests attending events.
Key Responsibilities:
• Ensure security and safety of colleagues and guests
• Ensure security and safety of the venue
• Manage the movement of activities and guests
• Perform security screening through the use of Walk Through Metal Detectors (WTMD), handheld wands and bag checks
• Monitor, patrol and respond to emergency situations inside/outside venues
• Interact with guests attending events, provide information and direction in a positive and friendly manner
• Provide effective communication both verbal and written where appropriate
• Identify, diagnose and resolve safety concerns;
• Effectively generate safety awareness and enforce security best practices
Minimum Knowledge, Skills and Abilities:
• High school diploma or general education degree (GED)
• Possess a high level of integrity and ethical standards
• Excellent customer service skills
• Flexible schedule; must be able to work most event dates and times
• Ability to work well under pressures and maintain a positive and professional attitude
• Ability to sit, stand, navigate stairs, and/or walk for extended periods of time
• Ability to conduct screening including physical searches and use of a hand held wand
• Must have the physical stamina to function in a dynamic, demanding work environment
• Effective communication skills and the ability to write an effective incident report
Working Conditions:
• Exposure to high noise levels
• Exposure to strobe lights
• Varying weather conditions, from extreme heat to freezing temperature
• Ability to lift up to 20 lbs.
• Job Type: Part-time