Account Manager

This is a Full Time Job

Job Title

Account Manager

We currently have an opening for an Account Manager. The position will be located in Universal City, CA.

Primary Responsibilities
• Manage schedules and title production for Global iTunes Extras workflow.
• Manage schedules and title production for the Cross-Platform Extras workflow for various Digital Partners.
• Coordinate the delivery of the video, audio, subtitles and menus to multiple 3rd party authoring and programming facilities.
• Communicate information regarding upcoming titles, delivery status and production delays with Digital Partners Operations teams.
• Perform QC on digital content across multiple devices and platforms.
• Provide consumer and customer support troubleshooting and responses specific to Digital E-copy redemption globally.
• Assist with Digital Code Offer Management – create and track upcoming film offers and expiry dates, including special promotions for Marketing and Publicity as needed.
• Manage various Smartsheets across digital special projects to track new additions, assignments, issues and changes.
• Issue purchase orders to vendors and reconcile billing discrepancies with internal finance team.

Qualifications

The ideal candidate will possess the following knowledge, experience, and skill-set:
• BA degree or 3 years related experience.
• Individual must be highly organized, detail oriented and able to work in a fast-paced, large team environment. Individual will be dealing directly with other technical, creative, and operations employees on a regular basis. Individual must also be able to work independently within their own process.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Proficiency with Microsoft Suite, Smartsheet, internet, order processing, and database software.
• Two years of experience working with clients in the entertainment industry.
• Strong interpersonal skills.
• Strong attention to detail with ability to interpret delivery schedules and timelines.
• Technical knowledge of video, audio, subtitles, and digital files.
• Technical knowledge of EST and VOD process.
• Practical experience with internet downloading and streaming.

If you're an independent thinker with a high level of ingenuity and the above qualifications, then we'd like you to join our team!

We offer competitive pay and benefits program, including: medical, dental & vision coverage, vacation & sick leave, 401(k), and more.

Deluxe's policy is to provide equal employment opportunities to all applicants and employees. Applicants will receive consideration for employment without regard to, and will not be discriminated against, on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran status, sexual orientation, gender identity or expression, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Deluxe will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state and federal law.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Deluxe. Please inform the company's personnel representative if you need assistance completing any forms or to otherwise participate in the application process.