Account Coordinator
Deluxe Entertainment
Bangalore, KAThis was removed by the employer on 7/3/2019 5:37:00 AM PST
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Full Time Job
Kindly note this is Non-Finance Client Management role.
Main Duties:
- Overseeing the production and distribution of digital media assets for films and TV series for various motion picture studios.
- In charge of processing, timely scheduling of all work that is processed for his/her account, facilitating, and trouble-shooting.
- Tracking his/her projects every day to ensure there is no delay in delivering to the client within the promised timelines.
- Prioritizing any critical or time sensitive orders with production.
- Daily Follow-up of all WIP projects and missing elements, responding to extension requests based on production need.
- Acting on client rejections on priority. (This would include research and response to the client with a detailed root cause analysis.)
- Coordinating with all departments and foreign affiliate offices during the preplanning and execution phases of the projects.
- Acting as a liaison between all affiliate offices and other partner groups, obtaining and circulating all necessary information.
- Ensuring the client is billed accurately and in a timely fashion for all of his/her projects.
- Maintaining and updating the internal database and the internal network.
Under the authority of the Supervisor:
- You will be responsible for managing all aspects of production and distribution of digital media assets for the assigned studio, from the initial work request through to final delivery and post-delivery action when required, supervising the execution of your projects with offices around the globe.
- You will communicate with the assigned studio and other internal resources regarding new projects, deadlines, assets and status updates, all the while exhibiting a consistent standard of excellence in all your business communications.
- You will ensure that all projects are delivered on time, strictly respecting the deadlines and the specifications set by the studios.
- You will prioritize work to manage multiple tasks and simultaneous projects.
- You will proactively target opportunities, problems, and solutions pertaining to the preplanning and execution of the projects.
- You will keep abreast of new procedures in an ever-changing industry and participate in discussions regarding the development and implementation of said procedure.
Education
, Experience and Competencies:
- Graduate in any discipline
- Strong English verbal/written communication skills are essential
- Computer savvy, with a sound knowledge of MS Office Suite (especially Outlook)
- Good keyboard skills
- Multi-tasking skills
- Extremely detail-oriented
- Organized, priority-focused, dynamic, independent, resourceful
- Team player
- Responds well under pressure of deadlines
- Prior experience with coordination, project management and / or in customer/client service will be an added advantage