ConfidentialLos Angeles, CA
Full Time Job
As the General Manager for the experience, you will be at the forefront of our innovative journey, responsible for overseeing all operational aspects of the exhibition. You will lead a dynamic team, shape the visitor experience, and ensure the seamless execution of daily operations. The ideal candidate possesses exceptional leadership, operational, and strategic skills, with a passion for delivering excellence and shaping the future of experiential entertainment.
- Provide visionary leadership, setting a clear direction and fostering a collaborative and high performing team culture.
- Oversee all aspects of exhibition operations, including guest services, ticketing, retail, marketing, finance, HR and facility management.
- Work with the leadership team to develop and execute strategic plans to achieve business goals, enhance visitor experiences, and drive revenue growth.
- Collaborate with management teams to ensure the exhibition's installations and experiences align with the overall vision and objectives.
- Manage the financial performance of the exhibition, including budgeting, forecasting, and optimizing revenue streams.
- Work with key stakeholders to lead the development and implementation of marketing and promotional strategies to drive attendance and engagement.
- Liaise with PR and communications team to coordinate press and media visits.
- Manage all people operations / engagement with staffing vendors to ensure the exhibition is fully resourced at all times.
- Foster relationships with key stakeholders, partners, and sponsors to expand the exhibition's reach and impact.
- Stay current with industry trends and best practices to continuously innovate and enhance the exhibition's offerings.
- Oversee the implementation of technology solutions to improve operational efficiency, guest experiences, and ticketing processes in line with the Department Directors of those areas.
- Monitor guest feedback and conduct regular assessments to identify areas for improvement and ensure high guest satisfaction.
- Ensure compliance with safety, security, and regulatory standards, and implement protocols to mitigate risks. - Provide regular reports and updates to executive leadership, communicating progress, challenges, and opportunities.
SKILLS AND QUALIFICATIONS:
- Proven experience (10+ years) in operations, management, or leadership roles, preferably within the entertainment or cultural sectors.
- Exceptional leadership skills with a track record of inspiring and guiding cross-functional teams.
- Strong strategic thinking and problem-solving abilities to drive innovative solutions and achieve goals.
- Excellent communication and interpersonal skills, with the ability to engage with diverse stakeholders.
- Financial acumen with experience in budgeting, financial analysis, and revenue optimization.
- Proficiency in managing hiring processes.
- Flexibility to work during evenings, weekends, and holidays as required by the exhibition schedule.
- Passion for the arts, culture, and delivering transformative visitor experiences.
- As this is a touring position, travel is required.
If you are a visionary leader with a passion for operational excellence and a desire to redefine the boundaries of experiential entertainment, we encourage you to apply for the General Manager position.
$160,000.00 - 170,000.00 per year
- Lead an exceptional team in a dynamic and creative work environment. - Shape the future of experiential entertainment in one of the world's most vibrant cultural hubs. - Competitive salary and benefits package. - Opportunities for professional growth and development. - Join an innovative and creative team in a vibrant and dynamic work environment. - Experience firsthand the impact of your contributions on the success of a unique exhibition.
We are a brand-new touring art exhibition experience starting in the heart of Los Angeles. Our exhibition offers visitors a unique and captivating journey through interactive installations, art displays, and multimedia experiences that engage the senses and spark creativity. We are seeking a dynamic and experienced General Manager to join our team and contribute to the success of this one-of-a-kind venture.
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