Facilities / IT Assistant

Full Time Job
FACILITIES / IT ASSISTANT

** THIS IS NOT A CREATIVE POSITION - PLEASE READ POSTING BEFORE SUBMITTING **

A fast-paced, deadline-driven post-production company in Hollywood is seeking a Facilities / IT Assistant to work with the IT-Operations Team, reporting to the IT-Operations Manager, and coordinating all IT and facilities issues. The Facilities/IT Assistant is the first point of contact for internal and external customers seeking support and information.

Essential Job Functions:
- Coordinate all Facilities activities, fielding and prioritizing requests. Perform basic facilities repairs and regular maintenance duties. Schedule, coordinate and oversee outside services as needed.
- Assist IT team with installing new computer equipment, prepping for new employee arrivals and departures, installing and configuring software. Research, order and purchase equipment and supplies and maintain required paperwork.
- Perform basic IT troubleshooting of hardware and software. Work with IT team to resolve and follow-up in timely manner.
- Assist IT-Operations Manager in project implementation as needed.
- Routine after-hours duties including wrapping-up unfinished projects and regular computer system updates. Additional night, weekend and holidays required.
- Performs other duties as required.

Qualifications/Requirements:
- Intermediate IT skills, must be very comfortable in Mac environment. Ability and willingness to learn advanced IT skills and participate in training as needed.
- Associates degree or higher with prior facilities management experience.
- Demonstrated ability to work and communicate professionally, verbally, and in written form with internal and external customers.

Skills:
-Must have strong interpersonal skills and ability to work in a team environment.
-Highly organized and detailed in managing multiple projects simultaneously.
-Build strong internal and external relationships using effective verbal and written communication skills.
-Work independently, must be able to follow through and complete projects without regular direct supervision.