Consumer Product Strategy Coordinator

This is a Full Time Job

Pay is $19.00 per hour. Must be able to work in office, this is not a remote position.

We are a dynamic and fast-growing entertainment company dedicated to bringing stories to life across multiple platforms - from film, television, live events, digital media, original toys and consumer products. Our mission is to engage, inspire, and entertain audiences around the globe. With a collaborative team culture and a passion for excellence, we're looking for passionate individuals ready to help shape the future of play and entertainment.

The Consumer Product Coordinator will assist the VP, Consumer Products with planning, developing and implementing the overall company's consumer product strategy.

Responsibilities:

Research and outreach to new stores for Passport Program
Ongoing communication with Passport Program participants
Facilitate stamp creation/shipment & update/maintain destination list for Passport Program
Manage Consumer Product inventory which includes checking stock of merch/packaging, managing re-stock list, maintaining cleanliness of inventory space, and maintaining accuracy of inventory via Shopify
Facilitate status of ongoing orders with vendors
Search for new vendors for upcoming product ideas
Update product cost tracker & vendor list
Ensure timely submission and receipt of vendor payments
Check Shopify orders for new and unfulfilled items
Fulfill Shopify items
Check Shop email for customer issues
Manage data tracking across consumer products
Coordinate with inventory department to make sure inventory on Shopify matches actual inventory numbers
Update product images/descriptions and add new products to Shopify with appropriate tags
Stay on top of shipping changes and charges
Assist with Branding/Convention which includes:
Update/restock personal touches: tissue paper, tape, thank you for ordering cards
Update Passport Outreach email as necessary
Assure the synchronization of brand perception on convention floor (i.e., appropriate banners, tablecloths, etc.)
Make notes of pros/cons of convention set ups for future use
When necessary, secure the booth placement and rental of additional items
Ensure all public-facing merchandise items are seen by the CEO prior to convention
Customer Service point of contact:
Respond to shop emails in a timely manner
Make sure packages are going out correctly and with some pizazz!
Check in with Passport Stores on the program and their concerns/needs
Pass along necessary customer complaints/requests to VP, Consumer Products
Address issues brought up via socials (coordinate with Marketing Manger)
Other ad hoc projects as company growth continues

Qualifications:

1-2 years experience in consumer product strategy or equivalent
1-2 years of entertainment industry work experience
Proficient in MS Word, Excel, PowerPoint.
Comfortable engaging in high volume vendor correspondence
Able to multitask and work within regular deadlines
Basic graphic-design/Photoshop experience a plus
Deep historical knowledge of film, both past and present, and love of film
Ability to improvise and shift priorities as opportunities arise

We are an Equal Opportunity Employer.

We adhere to the Los Angeles Fair Chance Ordinance.