Accounts Receivable - Jr Collections Specialist
ConfidentialLos Angeles, CA
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Full Time Job
This is a music rights management company focused on licensing, surveying, and distributing public performance royalties to songwriters, composers and publishers. We represent today's greatest and most popular music creators in the public performance licensing of their catalogs. We are at the forefront of music rights management leading the field in client services, technology, and rights advocacy.
The AR Junior Collections Specialist is responsible for the collection of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, providing customer service through resolution of customer billing issues, and reducing accounts receivable delinquency.
Provide customer service regarding collection issues, review and process account adjustments, and resolve client discrepancies.
Monitoring and maintaining assigned accounts - This includes directly contacting customers, account adjustments, customer reconciliations, and processing credit memos.
Reducing delinquency for assigned accounts.
Creating and issuing invoices, processing and applying payments, creating and understanding reports, and performing reconciliations on customer accounts.
Clearly communicating & following up effectively with internal licensing and sales teams regarding customer accounts on a timely basis.
Enlist assistance and efforts of sales reps as well as senior management when necessary to help facilitate quicker collection process.
Perform other assigned tasks and duties necessary to support the Accounts Receivable Department as a whole.
1-2 Years of Customer service experience required
Salesforce and NetSuite experience preferred
Microsoft Office Suite experience - particularly Excel and Word
Excellent oral and written communication skills
Excellent reading comprehension skills
Collections and Accounts Receivables experiences a plus
Proactive team player with organizational, and time-management skills
Detail-oriented team player with strong work ethic
Degree with Accounting and/or related Business degree a plus
Our offices are located in Westwood Village, Los Angeles, CA. Employees work in the office Monday through Thursday and from home on Fridays. We offer a very competitive benefits package, annual bonus, and a creative and dynamic working environment.
Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.