Inside Sales Representative

This is a Full Time Job

Account Representative, Inside Sales

POSITION SUMMARY:

Generate revenue through the sale of individual tickets, season tickets, mini-plans, group tickets, party facilities, suites, and all other ticketed inventory at Coors Field.

ESSENTIAL RESPONSIBILITIES:
• Handle all incoming sales calls. Sales inventory will include but is not limited to Individual Tickets, Season Tickets, Mini-Plans, Group Tickets, Suites, Premium Areas/Locations, Party Facilities, Conference Spaces, etc.
• Meet or exceed daily/weekly/monthly/yearly sales, productivity, and intangible goals.
• Call all assigned tasks; includes follow up calls and cold calls, up to 60 calls per day.
• Use CRM to track all calls and provide detailed updates on lead lists, sales numbers, and overall progress.
• Research and contact potential leads from business directories, web searches, or digital resources.
• Provide superior customer service to clients, existing ticket holders, prospects, and any inbound/referral accounts.
• Maintain relationships with current customers for future upsell and renewal opportunities.
• Participate in regular training sessions highlighting new sales techniques and customer buying patterns.
• Brainstorm and communicate recommendations for new sales opportunities/packages.

OTHER DUTIES/RESPONSIBILITIES:
• Assist with day-of-game and other special events.
• Other responsibilities as assigned.

JOB REQUIREMENTS:
• Excellent time management, communication, and interpersonal skills.
• Proficient in Word, Excel and PowerPoint.
• Archtics and Salesforce experience preferred.
• Strong sales experience, preferably related to ticketing.
• Excellent customer service skills.
• Ability to work a flexible schedule that will include some evenings and weekends in-season.

WORKING CONDITIONS/WORK SCHEDULE:

Schedule:
• During the baseball season, you must be able to work a flexible schedule that will include some evenings and weekends.
• Off-Season: Monday through Friday; 8 am to 5 pm.
• Must be willing to work at least 40 hours per week all year round.

Working Conditions:
• Sitting: must be able to sit 70% of the time.
• Standing: must be able to stand 30% of the time.
• Walking: occasionally moving about inside the office to access filing cabinets, office machinery, etc.
• Use of Hands/Fingers: Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
• Talk/hear: must be able to communicate information and ideas so others will understand verbally and in written communication. Must be able to exchange accurate information in these situations.
• See: must be able to observe details at close range (within a few feet of the observer).

APPLICATION PROCESS:
• Applications will be reviewed on a rolling basis but must be received by January 5th, 2025. Please note that this is just an estimate, and the posting may be removed or extended at any time.
• The estimated time to complete the recruitment process will be by February 1st, 2025.
• A note for Colorado Rockies employees:
• Please apply via the internal job board in UKG by following these prompts: MENU > MYSELF > MY COMPANY > VIEW OPPORTUNITIES > select the position > CONSENT > APPLY NOW
• If you cannot access UKG, please list your most recent Manager as an Employee Reference on your application.

ExperiencePreferred
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