AV & IT Technician

This is a Full Time Job

POSITION SUMMARY

The Audio Video (AV) & IT Technician is a full-time, hands-on role responsible for executing high-quality audiovisual support for events at McGregor Square and providing daily AV/IT support for property operations. This position ensures the successful setup, operation, and breakdown of AV systems during meetings, conferences, and special events, while also delivering responsive Tier 1 IT support for hardware, software, and infrastructure needs.

The Technician collaborates closely with internal stakeholders, event clients, and the Coors Field AV/IT team to maintain a seamless and reliable technology experience. As a member of the tasks beyond AV and IT functions.

ESSENTIAL DUTIES & RESPONSIBILITIES

Audio Visual (AV) Support:
• Set up, operate, and troubleshoot AV equipment including microphones, speakers, mixers, TVs, projectors, lighting, AV wall plates, and display systems.
• Manage AV for a variety of events, including meetings, parties, and presentations, ensuring smooth transitions and on-the-fly adjustments.
• Collaborate with clients and internal teams to understand event requirements and deliver optimal AV solutions.
• Connect laptops and mobile devices to AV systems for media playback and presentations.
• Maintain an organized inventory of AV equipment, accessories, and cables.
• Support AV infrastructure in conference rooms, including podiums, touch panels, and wall interfaces.
• Follow technical documentation including event run-of-show documents, diagrams, and SOPs.
• Update content on digital signage throughout McGregor Square.
• Provide on-site client interaction and technical support during events.
• Daily quality control checks to verify all AV related equipment is working properly. This includes TV inspection-replacing any TV not operational, Daktronics LED inspection, provide detailed logs on any issues during inspection walk.
• Attend weekly meetings for all upcoming related AV needs.
• Coordinate with Coors Field AV Engineering Team for escalated needs, scheduling, and recommend equipment improvements.

IT Technician Support:
• Deliver Tier 1 technical support for desktops, laptops, printers, mobile devices, VoIP phones, access control, network issues, and surveillance systems.
• Support and configure hardware and software for internal users.
• Provide front-line support for Toast POS systems, BrightSign/ScreenCloud displays, and security camera platforms.
• Coordinate with the Coors Field IT team for escalated issues, shared systems, and project initiatives.
• Maintain accurate records of support requests, service resolutions, and IT inventory.
• Assist in evaluating technology upgrades and process improvements.

PHYSICAL JOB REQUIREMENTS
• Must be able to lift and transport equipment up to 50 lbs. (e.g., speakers, projectors, cables, lighting equipment).
• Must be able to stand, walk, kneel, crouch, and climb ladders/stairs frequently during event setup and equipment installation.
• Ability to use fine motor skills for tasks like connecting cables, operating devices, and adjusting settings.
• Vision required to read screens, troubleshoot displays, and identify small labels or ports.
• Hearing required to monitor audio quality and communicate clearly with staff, vendors, and clients.
• Must be able to follow technical instructions, multitask, and stay focused in high-pressure environments.
• Be able to drive to pick up necessary parts for job project.

WORKING CONDITIONS / SCHEDULE
• Full-time position averaging 40 hours per week.
• Schedule flexibility is required to accommodate events, evenings, weekends, and holidays. On non-event days, the hours are 8:00 am-4:30 pm Monday-Friday. Events can occur on nights and weekends and will require flexing the daily schedule to cover the events.
• Some overtime may be required depending on event load or IT projects.
• Work is primarily performed on-site at McGregor Square, with occasional support at Coors Field.

JOB QUALIFICATIONS
• High school diploma or GED required; relevant technical certifications (e.g., CompTIA A , AVIXA CTS) preferred.
• At least 1–2 years of experience in AV support and IT help desk or technician work.
• Comfortable working in a live production or event-based setting with changing demands.
• Strong knowledge of AV signal flow, mixing, display systems, and control interfaces.
• Proficient with common office applications and operating systems (Windows/macOS).
• Strong communication, interpersonal, and customer service skills.
• Detail-oriented with strong problem-solving ability and a calm demeanor under pressure.
• Have a valid Driver's License

SUPERVISORY RESPONSIBILITIES

None

COMPENSATION & BENEFITS
• Hourly Rate: $27.00-$29.00 per hour depending on experience and qualifications. Final compensation will be determined based on the candidate's relevant skills, experience, and internal equity considerations. This is a full-time, non-exempt position eligible for company benefits, including:
• Medical, dental, and vision insurance
• 401(k) plan
• Paid time off
• Employee discounts and perks
• Professional development opportunities

APPLICATION PROCESS
• Applications must be received by 06/20/2025.
• Estimated timeline for completion of hiring process: 07/21/2025
• For current Colorado Rockies employees: Apply via UKG (MENU > MYSELF > VIEW OPPORTUNITIES > select position > CONSENT > APPLY NOW).
• If unable to access UKG, please list your most recent Manager as an Employee Reference.

EQUAL OPPORTUNITY EMPLOYER

Rockies baseball is for everyone! We pride ourselves on hiring, developing, and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, veteran status, or any other category protected by law. We also provide reasonable accommodations to applicants and employees with disabilities, as required by law.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.