Suites Customer Service Representative

This is a Part Time Job

POSITION SUMMARY:

Assist the Rockies Suites and Party Facilities department with day-to-day operations to ensure our clients have a memorable experience at Coors Field.

DUTIES & RESPONSIBILITIES:
• Responsible for processing Suite and Party Facility orders; seating, invoicing, process payments.
• Service customers over the phone by answering questions, selling tickets, taking payments, fulfilling special requests and returning voicemails.
• Assist with incoming Suites and Party Facilities emails from general public and Ticket Sales staff.
• Work closely with Outbound and Inside Sales representatives answering questions and assisting with any sales and service questions.
• Provide superior customer service to all clients and ticket sales staff.
• Assist with setting up the suite level on game days.
• Interact effectively with all internal departments and represent the Colorado Rockies Baseball Club in a professional manner at all times.
• Assist in special projects and game day projects as needed.

JOB REQUIREMENTS:
• College degree preferred
• Outstanding customer service abilities
• Proficient in Microsoft Office
• Excellent organizational skills and attention to detail
• Professional image and demeanor
• Ability to work in a fast-paced, team environment
• Flexibility preferred; availability to work occasional nights and weekends

WORKING CONDITIONS/WORK SCHEDULE:
• Minimal physical requirements
• Consistent, punctual and regular attendance
• Work Schedule is 80% Monday – Friday, 8am-5pm. 20% Weekend/Evening hours, as needed

SALARY RANGE:

Salary Range: $14.77 per hour. This is a part-time position not eligible for all company benefits.

APPLICATION PROCESS:

Qualified candidates should submit their resume and letter of interest no later than May 31, 2021.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.