Assistant, Inside & Outbound Sales
Colorado Rockies Baseball Club
Denver, COThis was removed by the employer on 4/29/2021 6:30:00 PM PST
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Full Time Job
POSITION SUMMARY:
Support Outbound and Inside Sales in staff's daily operations and continually improve
processes/procedures to ensure maximum efficiency.
DUTIES & RESPONSIBILITIES:
• Facilitate lead distribution and Salesforce task assignments
• Utilize reporting to analyze sales campaigns and provide calculated recommendations for
supervisors
• Manage offseason renewal process including reporting, lead distribution, email campaigns,
activity assignments, compile orders as they are received, seat all orders, and communicate accounts status with each rep
• Coordinate client VIP Batting Practices with guests and various departments
• Run balance due reports for upcoming home stands and ensure all accounts are paid off
• Compile sales metrics for weekly reports (call numbers, accounts built, etc.)
• Run check payments and assist Finance as needed
• Create invoices and receipts for clientele
• Produce and manage online group ticket links
• Manage comp MRC and Press Club inventory as sales tools for reps' use
• Coordinate ticket printing and shipping for all of Outbound/Inside ticket orders
• Ensure groups receive all benefits of their package (scoreboard message, voucher, thank you
cards, etc.)
• Coordinate special mailings and client correspondence (VIP receptions, holiday cards, etc.)
• Create/update ticket inserts and other departmental forms
• Exchange all ''Group Exchange'' tickets and re-distribute to customer
• Ensure home stand reports are accurate for all departments
• Manage occupancy reports for Rooftop groups
• Be familiar with entertainment options at the ballpark and ticket policies
• Organize and facilitate Faith Day renewal process
• Process ticket orders and work with clientele for Faith Day
• Coordinate with Promotions all batting practices and pre-game ceremonies
• Update and distribute phone, email and address lists throughout the organization
• Act as liaison with IT and/or Ticket Technology departments as needed
• Manage Ticket Sales monthly work schedules
• Handle various types of incoming calls, take messages, and monitor phones when needed
• Assist with Theme Days as needed
• Other duties as assigned
JOB REQUIREMENTS:
• College degree preferred
• Responsible individual with consistent work ethic
• Proficient in Word, Excel and Outlook
• Salesforce CRM experience preferred
• Strong sales experience preferably related to ticketing and knowledge of CRM
• Excellent customer service skills
• Excellent time management, communication and interpersonal skills
• Minimal physical requirements
• Consistent, punctual and regular attendance
• Professional image and demeanor
• Strong ability to work well with co-workers and supervisors in a team environment
WORKING CONDITIONS/WORK SCHEDULE:
• Traditional hours during the off-season, 8:00 a.m. – 5:00 p.m.
• Non-traditional hours during the season, may include nights and weekends.
SALARY RANGE:
Salary Range: $40,000 - $44,000 per year. This is a full-time position eligible for all company benefits.
APPLICATION PROCESS:
Qualified candidates should send their resume and letter of interest no later than April 24, 2021 via email or by mail to:
Colorado Rockies Baseball Club
Attn: Ticketing Department – Assistant, Inside & Outbound Sales
2001 Blake Street
Denver, CO 80205
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.