Sustainability Manager

This is a Part Time Job

THE ROLE:

Coastal Credit Union Music Park in Raleigh is seeking a Venue Sustainability Manager to elevate our sustainability program to new heights in 2026! This role will provide both administrative and operational support to successfully implement venue sustainability programs, including but not limited to: developing and executing highly efficient resource recovery and material circularity programs, managing a team through hiring, training, and proper scheduling with a predetermined budget, and creating a strong venue culture around sustainability. This role will report directly to the venue's General Manager and work within the venue's Operations team. You will also receive direct guidance and technical support from the National Sustainability Team and submit regular venue performance metrics directly to your National Sustainability Team point of contact. This is a seasonal, part-time position starting February 2026. Hours per week will vary depending on show schedule and business needs at the time.

2026 VSM Job Description

RESPONSIBILITIES:

In 2026, we are aiming to make our sustainability programs more efficient than ever. The VSM role revolves around being able to properly manage PEOPLE, PROCESSES, and BUDGETS to meet venue sustainability targets. Below are the responsibilities and expectations of VSMs for the 2026 season.

Managing People:
• Participate in pre-season venue orientations and mid-season meetings with Live Nation's National Sustainability Team.
• Attend all scheduled 1-on-1 meetings with National Sustainability Team point of contact providing updates on all initiatives.
• Drive Venue Sustainability Supervisor & Crew hiring, training, onboarding, and scheduling.
• Provide regular updates to venue staff to share progress, recognize employees, and identify areas of improvement. Collaborate with the venue's Experience Manager to build a well-rounded sustainability culture.
• Identify key opportunities and vendors to expand zero waste capabilities throughout the season.

Managing Processes:
• Utilize Microsoft Office (primarily Word, Excel, and SharePoint) and Box programs to track and report on key program metrics, documenting operations and uploading photos to shared folders.
• Acquire weight tickets and chain of custody receipts by establishing relationships with waste haulers and resource recovery vendors. Update the mandatory venue data tracking and reporting spreadsheet on a minimum monthly basis.
• Be onsite during pre-season venue setup, the concert season, and post-season to ensure zero waste operational procedures are in place. Work closely with all venue departments to integrate sustainability into operations.
• Work with venue leaders and National Sustainability Team to design a comprehensive zero waste plan for your venue with actionable goals, improvement areas, a current map and material flow, and a tracking system for accountability.
• Oversee and assist with the material sorting process of all recycling, composting, reuse, and donations materials to increase resource recovery and diversion from landfill.

Managing Budgets:
• Work closely with venue management to manage and report on budgeting, identifying opportunities for cost savings and recommending adjustments as needed.
• Utilize curated staffing templates to ensure human resources match maximum material flow on show days and non-show days when applicable.
• Hold all venue departments accountable for correct product sourcing and accurate pre-sorting of waste.
• Create a develop a high-efficiency waste sorting operation by utilizing resources provided by the National Sustainability Team.

QUALIFICATIONS:
• Show days require about 90% of the time spent walking, bending, reaching, stooping, lifting, and carrying 50+ lbs. with about 50% of that time spent helping/overseeing the sorting of materials.
• High School Diploma or equivalent.
• 1-2 years in a leadership position with experience in: operations/event coordination, managing a team, and working within the framework of an existing budget.
• Creative thinker and problem solver with excellent verbal, written and interpersonal communication skills.
• Acute sense of judgment, tact, and diplomacy and a strong sense of teamwork and ability to execute programs.
• Time management and the ability to excel in an unstructured environment.
• Passion for driving environmental impact through both hands-on and administrative work.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification.