Senior Business Operations Coordinator

This is a Full Time Job

The Senior Business Coordinator (Temporary) works closely with executives and management, providing administrative and operational assistance to all members of the CNN Design team. Responsibilities include high-volume scheduling, administrative support, project management, record upkeep, onboarding and guide staff on corporate policies. This role requires adaptability in a fast-paced environment, with occasional support for high-profile talent. The coordinator must be able to work independently and within a team and be reachable by phone 24/7. The role calls for consistent start times, some flexible evenings and occasional weekend work with overtime.

Your Role Accountabilities…
• High Volume Scheduling: Exceptional scheduler who can manage busy calendars for two executives, including last-minute adjustments for meetings and travel.
• Administrative Support: May assist the CNN Design team with on-site requests and other short turnaround needs including workspace requests, conference room setup, catering, ordering of supplies, tours and general administrative help including basic technical support.
• Expense Reports: Submits expense reports, ensuring all costs are justified and in compliance with company policy.
• Communication: Must frequently work with Accounting, Finance, Legal, Travel, Network Bookings, People & Culture as well as high-profile outside groups and visiting delegations. Must maintain a visible and engaged presence within the CNN Design group.
• Project Management: Must attend projects overview meetings. This position includes some political research, interest in the news of Washington politics and policy a plus. Responsible for working independently with outside vendors to negotiate bureau needs.
• Record Upkeep: monitor, edit, and maintain records, such as staff lists, titles, addresses, contract renewals and PTO allowance.
• Onboarding: Support team members through the onboarding process, which includes, but is not limited to: 1. Monitoring progress with HR and recruiting. 2. Ordering and distributing/shipping equipment. 3. Creating tickets for software access, email distribution lists, etc. 4. Going over company policies.
• Allocations: Review, gather, and format allocations for the finance team to ensure an accurate representation of the costs of the team's resources by show team/project. Main point of contact with Finance for the CNN Design team.

Qualifications & Experience…
• BA preferred, or equivalent experience.
• 5+ years of strong business operations and administrative experience.
• Experience managing staff logistics and familiarity with scheduling programs.
• Experience in media, news, and/or entertainment industry preferred.
• You are proficient in Microsoft Office programs. You are tech-savvy and quick to learn new tools to support various requests.
• You have knowledge of a project management software, such as Airtable, to efficiently track project progress, resource allocations and employee PTO.
• Experience with HR & Finance Software such as Workday
• You are proficient in expense management, travel coordination, and invoice software.
• You are an outstanding communicator with a solution-oriented approach and exceptional organizational and interpersonal skills.
• You have remarkable client service, discretion and time management skills. You thrive in a fast-paced environment and can manage many projects/tasks at once with ease and poise.
• You excel at fostering relationships across departments and cities to provide seamless service. You are a diplomatic communicator regarding employee requests and bureau policies.
• You are comfortable in a busy newsroom environment with frequent disruptions.