Seasonal Events and Booking Assistant

This is a Full Time Job

JOB SUMMARY:

The Booking & Events Team Seasonal Assistant is responsible for observing, learning and supporting the day-to-day operation of the Facility Administration Team for the Cleveland Cavaliers, Monsters, and REG (Rock Entertainment Group). This role involves strategic planning, problem solving, and decision-making to ensure the company's growth and successful completion of venue projects and events.

We are seeking a motivated and organized individual to join our team to support the planning and execution of arena events including tentpole events, concerts, banquets, NBA & AHL games. This is a hands-on role ideal for someone who thrives in fast-paced environments and is passionate about live entertainment.

* This is a temporary position from September 2026 - June 2027, that will work onsite at Rocket Arena approx. 40 hours per week. This role has potential to exceed 40hrs some weeks.

* Local candidates strongly preferred. There is not relocation assistance or temporary housing provided for non-local candidates.

ESSENTIAL DUTIES & RESPONSIBILITIES:
• Assists the Booking & Events Department with live event operations before, during, and after events.
• Helps coordinate load-in/load-out logistics in collaboration with arena operations and touring crews.
• Confirms event configurations are completed daily for internal and external events
• Prepares and maintains event documentation, including pre- and post-event notes
• Monitors and assists with backstage setup and artist rider fulfillment, including signage, catering coordination, and cleanliness.
• Assists with crowd management, guest flow, and venue policies to ensure a safe and enjoyable environment.
• Proactively collaborates and communicates with promoters, team members, third-party vendors, and clients to ensure smooth project and/or event execution.
• Provides support for VIP and fan experience activations.
• Ensures all event materials are properly managed and distributed (e.g., event checklists / game memos, floor layouts, show notes, etc.).
• Contributes to strategic planning by aligning project goals with organizational objectives.
• Other duties as assigned.

REQUIRED QUALIFICATIONS:
• Currently attending (or recent graduate of) a 4-year Bachelor's Degree program, preferably with an emphasis in Business Administration, Hospitality, or Sports Management.
• Possesses a positive and creative attitude.
• Strong verbal and written communication skills.
• Must be able to stand or walk for extended periods and lift up to 25 lbs as needed.
• Strong time management, organizational and computer skills.
• Ability to work effectively as part of a team.
• Ability to multitask and remain calm under pressure in a fast-paced, high-energy environment.
• A motivated individual who can take directions and execute at a high level with sometimes minimal follow-up
• Candidates MUST have flexible availability, including nights, weekends, and occasional Holidays.