Global Partnership Marketing Manager

This is a Full Time Job

JOB SUMMARY:

The 'Manager, Global Partnership Marketing' is responsible for stewarding and growing an assigned portfolio of Cleveland Cavaliers, Monsters, and Charge corporate partnerships. This individual is the primary driver for partnership success acting as the day-to-day steward responsible for planning, activating, and measuring partner programs. The Manager will work cross-functionally to align strategy, digital, content, and community platforms with partner objectives, deepening commitments and identifying upsell and category-expansion opportunities. This role requires a strong understanding of the levers and opportunities within a client's business and the ability to align them with the Cavaliers' growing global ecosystem of properties and portfolio capabilities.

ESSENTIAL DUTIES & RESPONSIBILITIES:
• Manage, renew, and grow an assigned portfolio of global and marquee corporate partnership accounts, serving as the primary point of contact for day-to-day account stewardship.
• Ensure contract fulfillment and compliance across all assigned partnership accounts, tracking deliverables and budget against agreed terms.
• Collaborate cross-functionally with marketing, content, digital, community relations, and business intelligence teams to deliver integrated partnership platforms.
• Lead proactive communication, planning, feedback, and strategic recommendations to client stakeholders, including senior and C-level contacts.
• Demonstrate expertise in planning, activating, and measuring partnership programs and campaigns across digital platforms and in-market activations.
• Deliver consistent recaps, measurement reports, and reinforcement of results aligned to partnership goals, ROI, and ROO evaluation, utilizing Salesforce, DigiDeck, SponsorUnited, and other partnership technology platforms.
• Identify and cultivate upsell and category-expansion opportunities to meet and exceed assigned revenue growth goals.
• Create proposals, partnership briefs, activation plans, and presentations aligned to department guidelines and brand standards, leveraging DigiDeck for dynamic, data-driven client presentations.
• Maintain all client records, contact information, and activity tracking within Salesforce CRM on a consistent basis.
• Leverage SponsorUnited and other market intelligence tools to benchmark partner spend, identify competitive trends, and inform upsell strategy and category management.
• Develop a strong understanding of each partner's business, industry, competitive landscape, and global growth objectives to inform strategic recommendations.
• Attend and support partnership execution at home games and events, including hosting partners and managing on-site activation.
• Stay current on global sports sponsorship trends, competitor activity, and partner industry news, sharing relevant insights with the team.
• Perform other duties as assigned.

Expectations
• Consistent attendance at team and company events, along with Cavaliers, Monsters, and Charge home game events.
• Proactive communication with client stakeholders, prioritizing live interaction (meetings, calls, in-person touchpoints) over email.
• Professional attire and demeanor at all times.
• Efficient time management and respect for team processes and colleague contributions.

REQUIRED QUALIFICATIONS:
• Bachelor's degree in Business, Marketing, Communications, or related field.
• 3-4 years of related experience managing corporate partnerships, sponsorships, or client-facing accounts, ideally within sports, entertainment, or a global brand/agency environment.
• Demonstrated experience managing six and seven-figure partnership accounts and driving measurable revenue growth through upsells and renewals.
• Experience or strong familiarity with global/international partnership activation and cross-market brand strategy is highly preferred.
• Proven ability to lead client relationships independently, including negotiation, strategic planning, and executive-level communication.
• Proficient in Microsoft Office (Excel, PowerPoint, Word) and partnership management technology, including Salesforce, DigiDeck, SponsorUnited, and other measurement/CRM platforms.
• Excellent written and verbal communication skills with confidence presenting to senior client and internal stakeholders.
• Strong project management skills with the ability to manage multiple high-priority accounts and competing deadlines simultaneously.
• Availability and willingness to work extended hours, including nights, weekends, and event-based schedules as needed.