Cincinnati RedsCincinnati, OH
Full Time Job
Seasonal Suite Ambassador
Job Title: Suite Ambassador
Department: Ballpark Operations
Reports To: Senior Manager of Guest and Event Operations
Essential Duties and Responsibilities:
• Oversee luxury suites and clubs including: Founders Suite, Fox Sports World Series Suites, Frontgate Outdoor Luxury Suite, Boone County Bourbon Press Club, and Lexus Diamond Club
• Scanning digital tickets at Suite Gate Entrance
• Entering each assigned suite and checking the suite for cleanliness, electronic or mechanical trouble.
• Ensure all amenities and services meet suite holders' expectations.
• Punching tickets and wrist-banding all suite ticket holders
• Responsibilities do not include food or beverage service.
• The ideal candidate must be outgoing, attentive and communicate in a professional manner. The ability to handle large volume (up to ten suites) while remaining friendly and professional is a must.
Ideal candidate will possess the following:
• Ability to work long and irregular hours including nights, weekends and holidays afternoon business day games.
• Ability to work the entire event including pre and post-game activities. May work up to an hour after each game
• Must have strong verbal and written communication skills. Ability to read, speak and comprehend English.
• Ability to hear, comprehend and disseminate instructions and vital information especially in the event of emergencies.
• Ability to clearly, effectively, and professionally interact with staff, supervisors, and the public. Will collaborate effectively with others to produce results.
• Ability to handle large crowds while remaining friendly and professional. Will maintain a positive attitude under pressure.
• Must be able to use a communicator device issued to them
• This is a seasonal opportunity and no benefits will be provided
• Pay rate is $10.15 per hour
• Adhere to Cincinnati Reds Organization Policies and Procedures
• Must adhere to Great American Ball Park COVID Protocols, which includes wearing a mask at all times.
• Act as a role model within and outside the Cincinnati Reds Organization
• Performs duties as workload necessitates
• Demonstrate flexible and efficient time management and ability to prioritize workload
• Meet Department productivity standards
Important things to know BEFORE you apply:
Any offer of employment is contingent upon satisfactory completion of a background investigation. Accordingly, you may be required to complete the Cincinnati Reds application forms and other such documentation as may be necessary to comply with the Fair Credit Reporting Act. Pursuant to Major League Baseball, and in accordance with applicable law, you may be required to submit to a drug screen prior to and during your employment.
To be considered for employment for the above position applicants must meet the following minimum requirements:
• Must be at least 18 years of age.
• Must have a High school Diploma or GED.
• Must be available to work a minimum of 48 home games during the 2021 season which includes days, nights, weekends and holidays. A 2021 schedule can be found at www.reds.com
The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The above description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Additional duties, as assigned, may become part of the job function. The duties listed above is, therefore, a partial representation not intended to be an exhaustive list of all responsibilities, duties, and skills required of a person in this position.