Specialist, Protective Services

This is a Part Time Job

Specialist, Protective Services (Part-Time)

JOB TITLE: Specialist, Protective Services – Part-Time

DEPARTMENT: Security

REPORTS TO: Supervisor, Protective Services

FLSA STATUS: Non-Exempt

ROLE

This role provides a safe, secure, and pleasant environment for Cubs ownership, uniformed personnel, Baseball Operations executives, and their families. The Protective Services Specialist performs proactive safety and security functions while assisting in the needs of all under their purview. In all situations, the Protective Services Specialist will perform their duties in a courteous, professional, and restrained manner, through legal methods approved by law and in accordance with Chicago Cubs policies.

This position will be required to work outside of regular work hours and/or report in from off-duty to assist with minimum staffing coverage.

RESPONSIBILITIES
• Responsible for the safety, physical protection, and security of all under their care during all home games and other special assignments
• Ensures that safety and security is maintained during arrival, departure, while in the seating area, on the field, and in all assigned lounges
• Applies risk mitigation knowledge in critical situations and works with visiting teams' Traveling Security Professionals for the safety and physical protection of all under their care during baseball games or events
• Becomes familiar with Wrigley Field Emergency Response Protocols (ERP)
• Supports organizational, departmental, and individual goals as set forth by security leadership
• To utilize the chain of command when managing tasks, requests, incidents, or emergency response
• Conducts site advances/walk-throughs for all on and off-site events and compiles written advance reports in accordance with Standard Operating Procedures (SOP) for the review of security leadership
• Conducts Risk Assessments in accordance with SOP and best practices for the review of the Manager of Protective Services
• Responsible for special event security detail communication plans
• Coordinates all incidents, requests, and tasks with security leadership of the host venue
• Complete detailed incident reports with information on all associated persons, location, medical details, witness information and statements, photo or video support, police reports, and resolution
• Consults and coordinates with the Traveling Secretary and Traveling Security Professionals to ensure continuity, addressing their operational needs as it relates to safety and security of uniformed personnel and their families
• Conducts all security operations in an operationally discrete and operationally secure manner regarding information about incidents, Cubs ownership, uniformed personnel, associates, and their families
• Coordinates with local police, fire department, or appropriate site security personnel as required
• Completes after action reports for special assignments and/or events for review by security leadership
• Will maintain a professional appearance and demeanor
• Supports the completion of MLB BSOP matrix and Safety Act certification and compliance

REQUIRED QUALIFICATIONS
• College degree with two years related experience in personal protection or military; or high school diploma with four years related experience in personal protection or military
• Unrestricted authorization to work within the United States
• Demonstrated organizational abilities to handle multiple tasks, establish priorities, deliver effective results, and consistently meet tight deadlines and targets
• Demonstrated understanding of the need for information integrity and ability to pay attention to maintaining accurate and timely information
• Demonstrated effective communicator both orally and written, with excellent interpersonal skills
• Demonstrated computer proficiency and technical aptitude with the ability to utilize MS Word, Excel, Power Point, and Internet manipulation
• Demonstrated ability to operate under pressure
• Demonstrated ability to create and thrive in a team environment
• Demonstrated attention to detail including excellent time management and organizational skills
• Ability to work flexible hours including evenings, weekends, and holidays as needed
• Able to travel domestically and internationally
• Ability to stand and/or sit for long periods of time, pushing /pulling/carrying lifting may include up to 25lbs (event evacuation), stair climbing, sit, twist, turn, bend as required to perform duties within the facility

PREFERRED QUALIFICATIONS
• Bilingual (English and Spanish)
• Advanced or specialized security/personal protection certifications and/or degrees from an accredited University in Criminal Justice, Administrative Justice, or Security
• Military Experience and/or Law Enforcement experience
• Guest Service Experience
• MLB Security Experience

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.