Sports Sales Representative

This is a Full Time Job

Are you a motivated, hardworking, and goal-driven individual looking to launch a successful career in sports sales? HSE is seeking Inside Sales Representatives to join our 12-18 month career development program, designed to provide hands-on training and professional growth in ticket sales.

As an Inside Sales Representative, you will be trained as a full-menu sales professional, gaining valuable experience in selling luxury suites, premium seating, season tickets, mini-plans, and group outings. Revenue will be generated through phone outreach, email marketing, in-person presentations, arena tours, and out-of-office appointments. You will receive comprehensive sales training, daily coaching, and one-on-one mentorship from our experienced sales management team to help build your career in the sports industry.

Core Values
HSE embodies the following core values:
• Integrity
• Teamwork
• Competitiveness
• Candor
• Accountability
• Resilience

Essential Duties and Responsibilities
• Proactively prospect and qualify potential sales opportunities.
• Drive revenue through the sale of full-season, partial-season, and group ticket packages.
• Maintain and update customer and prospect records in the CRM system.
• Make 100 outbound calls per day, coupled with effective email communication.
• Build and maintain strong relationships with clients by providing exceptional customer service.
• Consistently meet or exceed weekly and monthly sales goals.
• Assist with customer service efforts, including mailing invoices and tickets.
• Help organize and execute Select-A-Seat events for prospective buyers.
• Conduct 3-5 in-person appointments per week, including arena tours and seat presentations.
• Serve as a game-day sales representative, engaging with clients and assisting at the sales table.
• Participate in weekly sales meetings and role-play training sessions.
• Represent HSE at sales-driven arena events to promote ticketing opportunities.
• Perform additional duties as assigned by the Sales Manager.

Required Skills, Experience and Abilities
To perform the job successfully, you will have or demonstrate the following skills and abilities:
• Bachelor's degree in Business, Sports Management, Marketing, or a related field.
• Previous customer service or sales experience is a plus.
• Self-motivated and results-driven, with a strong work ethic and competitive mindset.
• Ability to thrive in a fast-paced, goal-oriented environment.
• Strong relationship-building skills with the ability to connect with clients across various industries.
• Excellent communication and presentation skills, with the ability to engage and persuade potential clients.
• Exceptional customer service skills, always prioritizing the fan experience.
• Strong organizational and time-management abilities, handling multiple tasks efficiently.
• Adaptable and comfortable handling change in a dynamic sales environment.
• Professional demeanor with the ability to interact with all levels of the organization and external contacts.
• Strong written and verbal communication skills with the ability to present ideas clearly and concisely.
• Detail-oriented, with the ability to multitask and meet deadlines in a fast-paced environment.
• Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Teams.
• Ability to work a flexible schedule, including nights, weekends, and holidays.
• Availability to attend all Hornets home games and team-related events.

Additional Information
This is a full-time benefit eligible position.

Equal Opportunity Employer