Security Officer
Charlotte Hornets
Charlotte, NCThis is a Full Time Job
Overnight Security Officer (Full Time)
Position Overview
You will be an active member of the Spectrum Center security team available to work overnight shifts. As a Security Officer you are responsible for providing access control and Security for all guests, media, and employees during non-event and event times at Spectrum Center. You will also roam the interior and exterior of the arena.
Essential Duties and Responsibilities
• You will be responsible greeting guests and employees as they enter Spectrum Center
• Utilize Lobby Guard visitor management system to ensure all guests are accounted
• Operate security x-ray machine and walk thru medical detector, ensure no prohibited items enter Spectrum Center
• Patrol all levels of the arena on foot to identify safety hazards, unsecure and secure doors in arena as directed
• Patrol Spectrum Center external footprint on foot or golf cart, including but not limited to Trade Street Plaza and loading dock
• Proactively observe patrol and report out to management team and supervisor
• Ability to work the loading dock during load out for shows
• Be the backup to work in the Security Command Center when required
• Will work closely with the security management team
• Enforce policies and procedures throughout the facility on a 24hr 7day a week basis
• Follow all rules and regulations as outlined policies and procedures and post orders
• Follow all NBA security guidelines
• Read and interpret detailed incident reports
• You will aid in direction of orderly evacuation of building
• Assists department with special projects as assigned
• Other duties as assigned by manager
Required Knowledge, Skills & Abilities
To perform the job successfully, you will have or demonstrate the following skills and abilities:
• Associate's degree from an accredited college or university or 1-3 years of industry experience in a command center role
• Ability to lead, motivate and inspire a team
• Ability to think critically to solve problems
• Ability to maintain the highest level of confidentiality
• Interpersonal skills – works well in a team environment, professional, interacts with all levels of organization and outside contacts
• Adaptable – adapts to frequent change, works well under pressure in a dynamic work environment
• Dependable – punctual, responds to manager's instructions, detail oriented
• Ability to regularly stand, walk, talk, hear, use hands to handle or feel, and climb stairs
• Position could place applicant in situations that may require use of physical force to resolve situations
• Occasional lifting of boxes or equipment such as fire extinguishers
• Presents self in professional manner and have ability to interact and build relationships with all levels of organization and outside contacts
• Able to multi-task under time constraints, meet deadlines and work within a fast-paced industry/environment
• Excellent communications skills – both written and verbal, ability to read and interpret documents such as incident reports and safety rules
• A self-starter who is resourceful
• Flexibility to work extended and/or irregular hours including evenings, weekends and holidays for games and events, as needed