Retail Team Member

This is a Part Time Job

Fan Shop Team Member (Part Time)

Position Overview

Greet all guests with a smile. Provide guest service at the Hornets Fan Shop or various retail kiosks in Spectrum Center. Cashiering, merchandising, greeting and general store/kiosk upkeep primarily on Hornets game nights.

Essential Duties and Responsibilities
• Maintain guest service standards as set by Hornets Sports & Entertainment
• Cashiering and register count out
• Acknowledge and greet fans as they enter your work area
• Replenishment of Fan Shop and kiosks with new stock
• End of night store and kiosk recovery
• Store and kiosk merchandising
• Ensure company assets are maintained and secured
• Solicit customer e-mail address' for e-receipts
• Other duties as assigned

Required Skills, Experience and Abilities

To perform the job successfully, you should demonstrate the following competencies:
• Maintain guest service standards as set by Hornets Sports & Entertainment
• Cashiering and register count out
• Acknowledge and greet fans as they enter your work area
• Replenishment of Fan Shop and kiosks with new stock
• End of night store and kiosk recovery
• Store and kiosk merchandising
• Ensure company assets are maintained and secured
• Solicit customer e-mail address' for e-receipts
• Other duties as assigned

Equal Opportunity Employer