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Sales Priority Services Representative
Center Theatre Group
Los Angeles, CA
Uh oh, this posting was removed on 3/2/2020 2:06:00 PM PST
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POSITION TITLE: Priority Services Representative
REPORTS DIRECTLY TO: Priority Services Sales Manager
WORK SCHEDULE: Year-round, Part-Time morning and evening shifts, 25 plus hours per week required
STATUS: Non-Exempt
COMPENSATION: Hourly, Plus Commission & Bonuses
BENEFIT STATUS: 401 (k), Paid Sick Leave
DEPARTMENT: Priority Services
Position Summary
The Priority Services Representative, makes outbound sales calls to potential patrons to engage and sell subscriptions to Center Theatre Group's Theatre Season.
Primary Responsibilities
1. Makes out-bound sales calls. Makes a strong effort to maximize volume of calls, contact levels and sales. Supports the sales goals for the seasonal campaigns.
2. Maintains minimum sales goals and hours set by the Priority Services department.
3. Maintains an enthusiastic positive rapport with patrons by providing complete assistance and correct information with the utmost deference and friendliness when taking subscription orders.
4. Maintains accurate records of all sales, both on patron order forms and for daily timecards, patron lead sheets and any other forms required by the department and company.
5. Attends all training sessions and has complete knowledge of the productions being presented as part of the season for the Ahmanson, Mark Taper Forum and Kirk Douglas Theatres. Has total knowledge of CTG ticketing policies and how they relate to the patrons subscription order.
6. Is a member of the annual renewal campaigns, if all requirements have been met.
7. Maintains Center Theatre Group and Priority Services' high standard of customer service and professionalism when dealing with all patrons and staff.
8. All other duties as assigned.
Secondary Responsibilities
1. Attends an annual development review with the Director of Priority Services.
2. Maintains a clean and neat environment in the Priority Services Bungalow.
3. Makes considerable effort to attend all productions offered by Center Theatre Group as offered.
CTG provides a dynamic working environment in which duties and responsibilities may change. Employees are expected to be flexible and responsive to changes in the scope of their duties.
Qualifications
Knowledge and essential skills
1. Sales skills with a friendly and service-oriented demeanor
2. General knowledge of live theatre
3. Ability to work in a cohesive and respectful manner with fellow staff members
4. Ability to communicate effectively and create an excellent rapport with people outside the organization, representing the organization to patrons in an articulate and persuasive manner telephonically and in-person
5. Familiarity with telephone systems and office equipment
Essential functions and capabilities
1. Ability to speak English fluently is essential
2. Bilingual is a plus but not mandatory
3. Ability to write legibly
4. Ability to sit in workstation, write and be on the telephone for long periods of time
Education, Experience and Licensing
1. High School diploma or GED equivalent required.
2. MUST have prior experience attending theatrical productions and have a passion for theatre
3. Theatre Education/Experience helpful
4. Sales experience desirable
All employees are required to pass a background check.
Schedules/Shifts
Monday-Thursday evenings & Sunday evenings
Tuesday, Thursday, Friday & Saturday mornings
(Flexible)
Don't worry we have a lot of jobs on the site like this one;
Browse all jobs
Browse the Assistant and Entry Level Category
Browse the Sales Category
Search for Sales Priority Services Representative jobs in Los Angeles-CA
POSITION TITLE: Priority Services Representative
REPORTS DIRECTLY TO: Priority Services Sales Manager
WORK SCHEDULE: Year-round, Part-Time morning and evening shifts, 25 plus hours per week required
STATUS: Non-Exempt
COMPENSATION: Hourly, Plus Commission & Bonuses
BENEFIT STATUS: 401 (k), Paid Sick Leave
DEPARTMENT: Priority Services
Position Summary
The Priority Services Representative, makes outbound sales calls to potential patrons to engage and sell subscriptions to Center Theatre Group's Theatre Season.
Primary Responsibilities
1. Makes out-bound sales calls. Makes a strong effort to maximize volume of calls, contact levels and sales. Supports the sales goals for the seasonal campaigns.
2. Maintains minimum sales goals and hours set by the Priority Services department.
3. Maintains an enthusiastic positive rapport with patrons by providing complete assistance and correct information with the utmost deference and friendliness when taking subscription orders.
4. Maintains accurate records of all sales, both on patron order forms and for daily timecards, patron lead sheets and any other forms required by the department and company.
5. Attends all training sessions and has complete knowledge of the productions being presented as part of the season for the Ahmanson, Mark Taper Forum and Kirk Douglas Theatres. Has total knowledge of CTG ticketing policies and how they relate to the patrons subscription order.
6. Is a member of the annual renewal campaigns, if all requirements have been met.
7. Maintains Center Theatre Group and Priority Services' high standard of customer service and professionalism when dealing with all patrons and staff.
8. All other duties as assigned.
Secondary Responsibilities
1. Attends an annual development review with the Director of Priority Services.
2. Maintains a clean and neat environment in the Priority Services Bungalow.
3. Makes considerable effort to attend all productions offered by Center Theatre Group as offered.
CTG provides a dynamic working environment in which duties and responsibilities may change. Employees are expected to be flexible and responsive to changes in the scope of their duties.
Qualifications
Knowledge and essential skills
1. Sales skills with a friendly and service-oriented demeanor
2. General knowledge of live theatre
3. Ability to work in a cohesive and respectful manner with fellow staff members
4. Ability to communicate effectively and create an excellent rapport with people outside the organization, representing the organization to patrons in an articulate and persuasive manner telephonically and in-person
5. Familiarity with telephone systems and office equipment
Essential functions and capabilities
1. Ability to speak English fluently is essential
2. Bilingual is a plus but not mandatory
3. Ability to write legibly
4. Ability to sit in workstation, write and be on the telephone for long periods of time
Education, Experience and Licensing
1. High School diploma or GED equivalent required.
2. MUST have prior experience attending theatrical productions and have a passion for theatre
3. Theatre Education/Experience helpful
4. Sales experience desirable
All employees are required to pass a background check.
Schedules/Shifts
Monday-Thursday evenings & Sunday evenings
Tuesday, Thursday, Friday & Saturday mornings
(Flexible)
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