Account Service Representative
CBS
Chicago, ILThis was removed by the employer on 1/31/2022 5:01:00 PM PST
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Full Time Job
Account Service Representative, CBS Television Network Sales
The CBS Entertainment Group, a subsidiary of ViacomCBS, creates and distributes industry-leading content across a variety of platforms to audiences around the world. The Company has businesses with origins that date back to the dawn of the broadcasting age as well as new ventures that operate on the leading edge of media. It includes some of the industry's most successful and popular brands and businesses: CBS Television Network, CBS News and Stations, CBS Sports, CBS Studios, CBS Media Ventures and CBS digital properties.
We are looking to add an Account Service Representative (ASR) to the team! The ASR works with Account Executives to help maintain existing business and provide essential customer service for their clients. In addition, the ASR will assist in developing new business opportunities with advertisers through ongoing relationships with agency and client contacts and will also work with CBS Daypart Management, Planning and Traffic Departments, and Market Resources Group.
Responsibilities include:
• Arrange make goods for program changes affecting sales orders.
• Prepare audience delivery analysis and update Stewardship information for sales orders.
• Work with and assist Daypart Managers and cross-divisional ASRs in assuring proper audience delivery for sales orders.
• Develop a keen understanding of a client's business to help create sales solutions for them.
• Provide agency and client contacts with pertinent Network Sales updates.
• Work with the Market Resources Group and Account Executives to coordinate, develop and tailor sales presentations.
• Make sales calls on agency investment and planning groups.
• Provide assistance and guidance to the Planning Department when necessary.
• Provide a high level of customer service and accessibility to all internal and external contacts.
Basic Qualifications:
• College Degree or equivalent work experience in media-related business
• Minimum 3 years media experience preferred
Additional Qualifications:
• Excel proficiency
• PowerPoint proficiency
• Detail-oriented with strong organizational skills
• Media Planning experience desirable
• Media-math proficiency
• Ability to meet regular deadlines and thrive under pressure