Broadcast IT Support Specialist

Full Time Job
CBS News and Stations, brings together the power of CBS News, 28 owned television stations in 17 major U.S. markets, CBSN, CBSN Local platforms, local websites and cbsnews.com, under one umbrella. CBS News and Stations is home to the nation’s #1 news program 60 MINUTES, CBSN, the first 24/7 digital streaming news network, the award-winning broadcasts CBS MORNINGS, CBS SATURDAY MORNING, the CBS EVENING NEWS WITH NORAH O’DONNELL, CBS SUNDAY MORNING, CBS WEEKEND NEWS, 48 HOURS and FACE THE NATION WITH MARGARET BRENNAN. CBS News and Stations also produces the award-winning 60 MINUTES for Paramount . CBS News and Stations provides news and information for the CBS Television Network, CBSNews.com, CBSN, CBS News Radio and podcasts, CBS Mobile, Paramount and other digital platforms. CBS News and Stations is dedicated to providing the highest quality journalism under standards it pioneered and continues to set in today’s digital age. CBS News earns more prestigious journalism awards than any other broadcast network.

CBS 62 (WWJ-TV) and CW50 (WKBD-TV), the CBS News and Stations owned & operated in the #15 television market Detroit, is searching for a highly qualified team player for the position of Broadcast IT Support Specialist.

The Broadcast IT Support Specialist is responsible for providing second level support for both wired and wireless devices. IT tasks include: user account creation, software updates, patch deployment, and asset tracking.

Admin tasks include; network printer support, daily server backups, document and monitor issues, maintain corporate compliance and documentation; configure, deploy, and support IT connectivity to broadcast equipment throughout the studio and transmitter sites. Assist the broadcast operations team with projects and emergencies.

Qualifications
and Experience
• Advanced use of various Windows Server operating systems and applications and services. Remote Desktop services, DNS, and DHCP.
• Advanced use of out of band management tools, IDRAC, BMC, HPRGS, and Raritan.
• Proficient with Group policy creation, and trouble shooting.
• Advanced trouble shooting experience with Windows 10.
• Proficient with macOS and Adobe Creative Cloud suite.
• Advanced use of Operating system deployment tools and concepts like MDT, and bare metal recover tools like Ghost, and Acronis.
• Advanced use of common patch application SCCM, BigFix, WSUS, JAMF Pro
• Proficient use of OneDrive, Teams, Word, Excel, PowerPoint, Access, Outlook, and SharePoint
• Advanced use with various Antivirus tools and drive encryption software.
• Advanced with iPhone, iPad and other various 5G / 5G / 5GUW devices, Experience with Android is a plus.
• Advanced with wired and wireless network connectivity.
• This is a television station technical support position, so previous experience with TV AES and SDI signals, and ATSC transport streams in a broadcast environment is desired
• Previous experience and ability to install, maintain, upgrade, and configure standard broadcast television equipment is desired

Qualities and Skills
• Tech Savvy
• Customer-focused
• Team Oriented
• Self-Motivated
• Problem-solving
• Meticulous and Methodical
• Minimum of 7 years related experience required