Payroll Operations Manager

Full Time Job
The Payroll Operations Manager processes, manages and delegates payroll for satellite offices and to be the point of contact for the client in aspects of managing payroll processing.  The Operations Manager is expected to proficiently demonstrate payroll processing ability in all US related payrolls, union and non-union.  Extensive knowledge of all (Hollywood) I.A.T.S.E. locals, Area Standards, Teamsters 270, guilds and contracts, both TV and Theatrical, is necessary and must be demonstrated.  

Essential Functions

Process in-coming payroll, which includes breaking of timecards in accordance with all applicable Federal, State, and Collective Bargaining Agreements.
Accountable and responsible for quality service in assisting and servicing clients in regards to payroll production, tax-related issues, answering pertinent questions, and problem-solving in compliance with company policy and procedure.
Proficient knowledge and utilization of payroll database system. Should be familiar with applicable programs: invoice, batch, timecard editor; and reports: timecard verification, fringe, payroll history, cast list, gross wages.
Approve all adjustments and manage adjustment logs
Knowledge of office budget limits and adhering to limits, informing Supervisor when overages
Maintaining accurate and acceptable files on each client/show, in accordance with company policy and procedure.
Maintain the client relationship as it related to the weekly processing of the clients payroll. This includes responding to questions and resolving payroll issues.
Approving office payroll on a timely basis, managing employee hours and overtime
Obtain a working knowledge of every show in the office, knowledge of all clients names and the particulars for show
Providing Accounting with a Cash Analysis for them to fund the correct bank accounts
Communication with the Burbank office on issues in the local area
Team Builder - reach out to other satellite office for assistance and to offer back up when needed
Manage office and other employees
Must be able to troubleshoot issues and escalate quickly when needed
Knowledge of each department and their functions
Performs other related duties and assignments as assigned.
Core Competencies

Client Service

Customer focus
Focused on meeting the expectations and requirements of internal and external customers
Interpersonal Skills

Treats people with respect
Relates well to all levels and kinds of people inside and outside the organization
Is tactful and uses diplomacy
Makes others comfortable and puts them at ease
Builds constructive and effective relationships
Capable of diffusing tense situations comfortably
Team Building

Works collaboratively with others 
Willingly shares information 
Works with team to solve problems and resolve issues
Thinks ''we'' not ''I''; works for best solution rather than own solution
Promotes a team spirit of common effort and results
Actively supports team decisions
Initiative

Self-starter
Accepts and promotes continuous improvement
Overcomes barriers to achieve success
Productivity

Allocates own time efficiently 
Prioritizes and handles multiple demands 
Eliminates inefficiencies
Uses technology to enhance productivity
Planning and Organizing 

Ability to Multi-task
Plan and organize work
Problem Solving Skills

Problem solver and well organized for record keeping
Strong follow-up and follow-through skills
Communication Skills  

Good written, verbal, and listening skills
Maintain a positive working relationships with all individuals
Requirements

Four year college degree preferred 
Multi-level relationship building skills
Excellent oral and written communication ability
Ability to work towards team and individual goals
Knowledge in using an analytical approach to breaking payroll
Must exhibit sense of urgency with regard to client servicing
Excellent time management skills
Excellent PC skills
Flexibility to shift priorities as needed to service the team's clients
Understanding of and commitment to maintaining current knowledge of industry trends, concepts, products, practices and financial arrangement
Must have the ability to break payroll and learn advanced concepts when ready
Self-motivated, must be able to work independently, goal oriented and people oriented
Must have a minimum of 2-5 years' experience in the entertainment payroll industry.
Schedule must be flexible to accommodate workload, client  and employee needs.  
Special Working Conditions

Overtime Required
Sedentary - exerts up to 10 lbs. of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, or pull. Involves sitting most of the time, but may involve walking or standing for brief periods of time.
Cast & Crew provides a comprehensive benefits package including health, dental, vision, life insurance, paid holidays, paid vacation, sick time, 401K option, and more!
Cast & Crew is an equal opportunity employer committed to inclusion and diversity. 

About Cast & Crew
We enable great content. Films, television, streaming, live events. We make difficult tasks easier - think payroll, human resources, accounting, financial management and workflow. Great content is difficult enough, so we've built solutions and software and, most importantly, linked everything together through a central hub. In English, that means Cast & Crew solutions talk to each other, making those difficult tasks we listed above a whole lot easier and simpler. We do. So you can.