Senior Events Account Manager

THE ROLE

We have an exciting opportunity for a talented Senior Account Manager to join our award-winning team in London to deliver the guest programmes for one of our global accounts across a number of sports, including Formula 1, golf and football.

We are seeking a capable and confident Events and Hospitality operator, with experience managing and delivering high profile events & guest programmes, with experience in Formula 1 preferred. The role requires an enthusiastic, organised and outgoing leader, who loves to collaborate, innovate and build relationships with stakeholders at all levels.

The successful candidate will be able to demonstrate a deep understanding of the process, requirements and expectations involved in managing a premium hospitality experience at global sporting events.

The individual will have experience overseeing and managing a brand's global hospitality campaign – from pre-event planning and supplier engagements, to ticket management and on-the-ground logistics. They will need to speak confidently to the day-to-day operations of running an account, demonstrate their project management capabilities and share their POV on client servicing best practice.

RESPONSIBLITIES
• Leading the day-to-day management and delivery of the clients executive hospitality programmes.
• Being the main hospitality point of contact for the client, local markets, rights holder, suppliers and internal teams.
• Establishing account management and client servicing best practices i.e) status calls, rights trackers, budget reports etc.
• Working closely with the Senior Account Director to shape and innovate the hospitality strategy and direction.
• Management of the client Formula 1 hospitality and guest experience programmes at track and away from track, from planning through to execution.
• Management of hospitality programmes for other sports, at the client's request, including golf and football.
• International travel to deliver in-market guest programmes, including to host and manage senior executive level guest logistics (as required).
• Managing budgets and billing for activation and supplier costs.

QUALIFICATIONS/REQUIREMENTS
• Must have agency or in-house experience.
• Demonstrate good knowledge and understanding of how executive programmes are curated, with F1 experience preferred.
• Experience managing complex, international guest programmes on behalf of brands or groups.
• Team player with the ability to work autonomously.
• Must have a calm, organised and detail-oriented approach with the ability to think proactively and find solutions when under pressure.
• Strong interpersonal skills and best in class client servicing, account handling and project management.
• Confident presentation skills, verbal and written with a strong attention to detail.
• Ability to manage intricate operations both from the office and remotely whilst out in the field.
• Experience liaising with global markets is advantageous.
• Experience of line management preferable.