Recruitment Operations Manager

This is a Full Time Job

The Role

We are seeking a Manager, Recruitment Operations to join our Recruitment Strategy & Operations team. This role will lead the operational effectiveness of our global recruitment function. This role is responsible for optimizing processes, systems, and delivering data-driven insights to improve the efficiency, scalability, and quality of our hiring practices.

The ideal candidate is a strategic thinker with strong project management skills, a deep understanding of recruiting systems, processes and workflows, and a passion for continuous improvement. This is a key enabling role within the Recruitment team, working cross-functionally with HR, Finance, and IT, among other key stakeholders.

Recruiting Process Best-Practices & Optimization
• Design, implement, and maintain scalable and consistent recruiting processes across geographies and business units.
• Identify bottlenecks and drive continuous improvements in workflows (e.g., requisition approvals, interview scheduling, offer management).
• Establish strategies and operational rigor across key recruitment practices – screening, interviewing, assessment, etc.

Technology & Systems Management
• Collaborate on the administration and optimization of the Applicant Tracking System (Workday).
• Partner with HR Operations to troubleshoot system issues, implement upgrades, and improve recruiter and stakeholder experiences.
• Work with HR Operations, evaluate and recommend recruiting technologies (e.g., AI sourcing tools, CRM platforms, scheduling automation).

Data & Reporting
• Define and monitor key recruiting metrics (e.g., time-to-fill, cost-per-hire, pipeline conversion).
• Collaborate with the HR Data team, build dashboards and reports that provide actionable insights to recruiting leadership and business stakeholders.
• Ensure data integrity and consistency across systems and platforms.

Recruiting Enablement & Training
• Develop documentation, toolkits, and training materials for recruiters, coordinators, and hiring managers.
• Lead onboarding and ongoing training for Recruitment systems and processes.
• Promote adoption of best practices across the Recruitment team.

Cross-Functional Partnership
• Collaborate with HRBPs, Finance, Inclusion, and People Analytics to align recruiting operations with workforce planning and strategic initiatives.
• Support vendor management and relationships with background check, scheduling, and sourcing partners.

Qualifications
• 5–8+ years of experience in recruiting/HR operations and strategy.
• Experience managing ATS platforms (Workday, Greenhouse, Lever, or similar).
• Proven success in optimizing recruiting workflows and implementing scalable operational solutions.
• Proficiency in data analysis and reporting using tools like Excel, Power BI, Asana, or Tableau.
• Strong project management and organizational skills; able to prioritize and manage multiple initiatives.
• Excellent written and verbal communication skills, with the ability to influence cross-functional stakeholders.
• Knowledge of global recruitment practices.
• Experience in a fast-paced, high-growth, and matrixed organization.

Location
This is a hybrid role based in our Los Angeles office.