Learning & Development Manager

This is a Full Time Job

Job Description

Who We Are

The Role
The Learning & Development Manager is responsible for planning, managing, and executing high-impact learning, development, and engagement initiatives that support employees across the organization, with a strong focus on entry-level talent, people managers, and performance enablement. This role partners closely with HR Business Partners, senior learning leaders, business stakeholders, and cross-functional teams to identify organizational needs and deliver scalable, engaging, and business-aligned learning solutions.

This role serves as both hands-on learning practitioner and a strategic program manager and oversees program operations, designs learning content, facilitates learning in-person and virtually, partners with stakeholders, and supports employee engagement. The role also leads a high-visibility development initiative that includes speaker programming, networking experiences, training, and leading a global working group.

The ideal candidate is highly organized, collaborative, creative, operationally strong, and passionate about creating impactful and inclusive employee learning and engagement experiences.

Key Responsibilities

Learning & Development Program Management
• Partner with HR Business Partners, senior learning leaders, and business stakeholders to assess learning needs and support organizational priorities.
• Plan, coordinate, and execute enterprise and client-aligned learning programs across the employee lifecycle.
• Manage training calendars, logistics, scheduling, communications, enrollment tracking, and program execution for both virtual and in-person learning experiences.
• Support and execute learning initiatives focused on:
• Entry-level and early career talent development
• Manager and leadership development
• Performance management training
• Virtual onboarding and new hire enablement
• Professional and business skill development
• Monitor participation, engagement, and program effectiveness, providing insights and recommendations for continuous improvement.
• Maintain strong operational rigor across learning processes, documentation, timelines, and stakeholder communication.

Bespoke Development Initiative Leadership
• Lead the planning, coordination, and execution of a high-profile global development initiative focused on networking, learning, leadership exposure, and employee connection.
• Manage speaker outreach, speaker preparation, session logistics, event coordination, communications, and attendee experience.
• Oversee and facilitate a global committee responsible for supporting the strategy, planning, and execution of the initiative.
• Develop annual programming plans and coordinate event schedules in partnership with cross-functional stakeholders.
• Ensure programming aligns with organizational culture, employee experience goals, and business priorities.

Instructional Design & Content Development
• Lead intake, planning, and development of learning solutions with a primary focus on entry-level training programs and additional learning initiatives as needed.
• Design engaging instructor-led, virtual, and blended learning experiences aligned to adult learning principles and business needs.
• Develop and maintain facilitator guides, participant materials, learning resources, presentations, toolkits, and supporting content.
• Partner with subject matter experts and learning leaders to refine and scale learning solutions.
• Continuously evaluate and enhance learning content to improve learner engagement and effectiveness.

Facilitation & Learning Delivery
• Serve as the primary onsite facilitator for key learning and training programs, and as a virtual facilitator for early career content across locations.
• Act as a virtual backup facilitator across learning initiatives including onboarding, manager training, and enterprise development programs.
• Facilitate engaging learning experiences that foster participation, knowledge transfer, and practical application.
• Build trusted relationships with learners, managers, and stakeholders to support ongoing development and learning adoption.

Inclusion, Engagement & Employee Experience Support
• Provide tactical, operational, and promotional support for inclusion and engagement initiatives across the organization.
• Support partnerships and programming related to:
• Employee Resource Groups (ERGs)
• Community and external partnerships
• Employee engagement and listening initiatives
• Inclusion and belonging experiences
• Assist with communications, event coordination, stakeholder engagement, and employee participation efforts.
• Help foster a positive employee experience through thoughtful coordination and execution of engagement initiatives.
• Role model inclusive leadership.

Qualifications
• Bachelor's degree in Human Resources, Organizational Development, Education, Business, or related field. Masters in related field and industry experience in Media and Entertainment or Brand Marketing/Consulting a plus.
• 7+ years of experience in Learning & Development, with demonstrated expertise in facilitation (both in person and virtual) and instructional design.
• Experience managing enterprise or large-scale learning programs and events.
• Strong project management, organization, and stakeholder management capabilities.
• Ability to manage multiple priorities and execute with attention to detail in a fast-paced environment.
• Excellent communication, presentation, and interpersonal skills.
• Experience collaborating across HR, business teams, and senior stakeholders.
• Proficiency with learning technologies, virtual learning platforms, Microsoft Office, and collaboration tools.
• Comfortable facilitating and engaging audiences across different employee levels and global locations.

Location

This role is hybrid, based in our Nashville office.

Compensation

The absence of a permanent address is not a bar to employment. The Company does not discriminate against.