Global Operations - Event Ticketing Coordinator

This is a Full Time Job

Responsibilities
• Become a subject matter expert related to each event venue's online event ticketing platform and portals.
• Be responsible for all internal communications in partnership with Corporate Communications to effectively communicate this benefit companywide.
• Partner with decision makers within various business units to consolidate request lists and submit lists in a timely fashion for review & approvals.
• Provide afterhours, evenings, and weekend support as needed to ensure all ticketing requests are fulfilled as directed.
• Maintain records of all tickets distributed and provide monthly reporting related to ticket usage for both business and personal requests.
• Understand and manage contract payments for each venue and be aware of contract terms and renewals.
• Fulfilling individual ticket buys for clients and employees to home games for the Rams, Chargers, Lakers, Clippers, and Dodgers.

Qualifications:
• The successful candidate for this role will have 1-3 years of event management and/or ticketing experience at a global company, preferably entertainment/production.
• Ability to work well under pressure; meet tight deadlines; manage multiple projects and expectations; and maintain a sharp focus while managing competing priorities.
• Attention to detail, strong organization and problem-solving skills are a must
• Strong knowledge of ticketing platforms and distribution tools, Excel, and PowerPoint.
• Strong communication skills, client relationship management skills, and follow through.
• Must have the ability to review and provide comprehensive reporting related to ticketing.
• Able to function effectively as part of a loosely coupled but highly aligned team.
• Flexible, with the ability to pivot and adjust to the needs of the department.
• Excels in internal customer service.
• Able to anticipate potential problems and knows when to ask for assistance and escalate issues when needed.
• Aware that the world of Events is not a 9-5 job and be prepared to do what it takes to complete tasks and get the job done to meet deadlines.
• Creative and out of the box thinking is required, as well as a ''yes'' attitude for our employees and clients.

Location

This role will be based out of our Los Angeles office.

Compensation

The base hourly rate for this position is in the range of $23.00 - $26.00. This position also is eligible for benefits and discretionary bonus. Ultimately, wages may vary based upon, but not limited to, relevant experience, time in role, business sector, and geographic location, among other criteria. Please speak with a CAA Recruiter to learn more.