Event Ticketing Coordinator

This is a Full Time Job

Job Description

The Role

Responsibilities
• Become a subject matter expert related to each event venue's online event ticketing platform and portals.
• Be responsible for all internal communications to effectively communicate this benefit companywide.
• Manage incoming event ticket requests on a daily basis.
• Partner with decision makers within various business units to consolidate request lists and submit lists in a timely fashion for review & approvals.
• Provide after-hours, evening, and weekend support as needed to ensure all ticketing requests are fulfilled as directed.
• Maintain records of all tickets distributed and provide monthly reporting related to ticket usage for both business and personal requests.
• Understand and manage contract payments for each venue and be aware of contract terms and renewals.
• Fulfill individual ticket purchases for clients and employees to home games for the Rams, Chargers, Lakers, and Clippers.
• Manage food and beverage orders for venues as needed.

Requirement
• The successful candidate for this role will have 2-3 years of event management and/or ticketing experience at a global company, preferably in entertainment/production.
• Ability to work well under pressure; meet tight deadlines; manage multiple projects and expectations; and maintain a sharp focus while managing competing priorities.
• Attention to detail, strong organization, and problem-solving skills are a must.
• Strong knowledge of ticketing platforms, distribution tools, Excel, and PowerPoint.
• Demonstrates strong communication and client relationship management skills.
• Must have the ability to review and provide comprehensive reporting related to ticketing.
• Able to function effectively as part of a loosely coupled but highly aligned team.
• Flexible, with the ability to pivot and adjust to the needs of the department.
• Excels in internal customer service.
• Able to anticipate potential problems and knows when to ask for assistance and escalate issues when needed.
• Aware that the world of Events is not a 9-5 job and be prepared to do what it takes to complete tasks and get the job done to meet deadlines.
• Creative and out-of-the-box thinking is required, as well as a ''yes'' attitude for our employees and clients.

Location

This role will be based out of our Los Angeles office.