Creative Services Project Manager

This is a Full Time Job

THE ROLE

We have a new opportunity for a talented Project Manager to join our award-winning global Brand Consulting team.

This is an exciting and dynamic role working in our Creative team in London, acting as liaison between clients and third-party production companies when a live-action shoot is involved in a creative assignment. This position assists the client in determining shoot needs and logistics and facilitates the delivery of materials.

Key Responsibilities
• Lead the day-to-day project management of complex multi channel content projects from brief through to final delivery, acting as a clear and confident point of contact for clients throughout.
• Own the end-to-end delivery process, ensuring every stage is properly planned, documented, communicated and delivered to the required standard.
• Act as the key liaison between clients, internal teams and contracted third-party suppliers, maintaining alignment across responsibilities, timings, budgets and deliverables.
• Manage external partners including production companies, photographers, directors, creators, editors and specialist suppliers, ensuring clear accountability throughout.
• Lead project planning and pre-production, including timelines, schedules, scopes, meetings, logistics, documentation, approvals and delivery requirements.
• Review budgets, estimates and supplier costs, maintaining financial oversight and identifying potential changes, efficiencies or risks early.
• Ensure all client and campaign requirements are accounted for, including brand guidelines, usage, rights, clearances, specifications, formats, territories and localisation.
• Oversee shoots and content creation, ensuring clients, internal teams and external partners are fully prepared and agreed plans are followed.
• Manage feedback, approvals and amends, maintaining momentum and ensuring clear communication between all parties.
• Oversee post-production and final delivery, ensuring assets are quality checked, correctly versioned, approved and supplied to the required specifications.
• Anticipate and manage risks, dependencies and changing requirements, resolving issues before they impact timing, budget or quality.
• Work closely with account, creative and strategy teams to ensure creative ambition is supported by a robust, realistic and efficient delivery plan.
• Maintain a strong understanding of evolving content platforms, formats, partners and ways of working, helping clients navigate increasingly complex content requirements.
• Create a consistently well-managed client experience bringing clarity, rigour and reassurance while ensuring projects are delivered on time, within scope and budget, and to the highest possible standard.

What We're Looking For
• A highly organised, proactive and accountable approach, with the confidence to take ownership rather than wait for direction.
• Excellent judgement and attention to detail, with an instinct for anticipating what needs to happen next and identifying potential gaps before they become problems.
• A client-first mindset, with the ability to simplify complexity, provide reassurance and make demanding projects feel well controlled.
• Strong commercial awareness and confidence working with budgets, scopes, estimates and external supplier costs.
• Excellent stakeholder management skills and the confidence to work with senior clients, internal teams, creative talent and specialist external partners.
• A calm, solutions-focused approach, particularly when navigating competing priorities, changing requirements or challenging timelines.
• The ability to see both the bigger picture and the detail understanding the creative ambition while ensuring the practical requirements needed to deliver it are covered.
• Excellent written, verbal and presentation skills, with the ability to communicate clearly, concisely and confidently.
• An expert understanding of social, digital and content platforms, formats and evolving audience behaviours.
• A strong understanding of industry-standard content and creative workflows, with confidence using PowerPoint, Excel and relevant project management tools.
• A genuine interest in entertainment, sport, talent and culture, and an understanding of how these worlds can create relevant opportunities for clients.
• Excellent written and spoken English; additional languages are an advantage, alongside flexibility to travel and work on location when required.

CAA does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by CAA to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that CAA will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.