Learning and Development Associate

LEARNING AND DEVELOPMENT ASSOCIATE

ABOUT THE POSITION:

Buchwald is seeking a highly motivated, organized, and proactive Learning & Development Associate to support the agency’s employee training, professional development, and talent growth initiatives. This opportunity is currently available in-person, in our New York Office. This role will play a key part in developing and implementing engaging training programs, overseeing entry-level employee and internship development, and supporting the agency’s recruitment and onboarding processes. The ideal candidate is a strong communicator with a passion for education, mentorship, and the entertainment industry, capable of creating impactful learning experiences, fostering professional growth, and collaborating across departments to support the agency’s continued success.

GENERAL RESPONSIBILITIES:

• Coordinate entry-level recruitment, including candidate screenings, interviews, and HRIS documentation.
• Oversee the Jira mailroom request portal, assign daily work to floating assistants, and provide group and one-on-one trainings.
• Create structured training schedules and development plans for new hires, interns, and floating assistants, ensuring consistent progress and accountability.
• Apply adult-learning and instructional-design principles to build practical, engaging training experiences for different departments and skill levels.
• Coordinate cross-department training sessions, gather input from subject-matter experts, and manage content updates and approvals.
• Support the Agent Training Program by tracking trainee progress, preparing presenters, and partnering with the training committee.
• Develop and deliver engaging in-person and digital training, including presentations, eLearning modules, videos, and knowledge checks.
• Collaborate with department leaders, HR, and Business Operations to develop, review, and maintain accurate learning materials.
• Guide employee self-assessments, evaluate training effectiveness, and recommend improvements based on feedback and performance.
• Maintain training resources and learning systems, ensuring content is accessible, consistent, and aligned with agency standards.
• Collect feedback and track completion, knowledge checks, and other learning metrics to measure program effectiveness and identify opportunities for improvement.
• Lead onboarding, orientation, and ongoing development for entry-level employees and interns; foster mentorship and individual growth.
• Monitor entry-level attendance, timekeeping, overtime, and PTO through Paylocity.
ESSENTIAL QUALIFICATIONS:

• Bachelor’s degree or equivalent experience.
• 2+ years of experience in learning and development, training, HR, education, or a related field.
• Familiarity with learning platforms and tools such as Jira, MS Forms, Canva, and HRIS/LMS systems.
• Excellent communication, organization, project management, and interpersonal skills; able to manage competing priorities independently.
• Experience creating and facilitating training programs, including digital learning content and presentations.

PLEASE NOTE:

Buchwald does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by the company to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that Buchwald will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person, or entity.