Venue Event Manager

This is a Full Time Job

LN Venues, Venue Event Manager - Brooklyn Paramount

THE JOB

This is a hybrid position that involves operational responsibilities for both ticketed events such as concerts and shows as well as special events, both private and corporate.

WHAT THIS ROLE WILL DO
• Responsible for managing aspects of facility operations and maintenance, including but not limited to, front of house operations, preventive maintenance, third party contracting, staffing, and ongoing venue set-up and tear-down
• Recruits, hires, trains and supervises part-time staff/supervisors of multiple departments including but not limited to: Security, Maintenance, Cleaning and Usher/Ticket Taker
• Maintains and monitors records of all incident reports and investigates/manages all pending cases, including interviewing staff or other witnesses and attending arbitration hearings when necessary
• Ensure optimum operating condition of all facility equipment, such as traffic control and crowd control devices
• Implementation and execution of all Live Nation policies, procedures and programs and ensuring that company standards are maintained
• Creates and implements effective recruiting programs for seasonal event staff
• Manages event staff new hire onboarding and training for in-sourced positions as well as ensuring proper onboarding
• Manages any and all training programs and ongoing development of event staff
• Commit to providing a safe and enjoyable facility for guests and employees
• Coordinate and manage approved subcontractors and third-party vendors to ensure safe, efficient and successful events
• This position oversees and ensures the execution of all operating department compliance policies and procedures
• Responsible for execution, servicing and detailing of assigned events once booked by the Special Events Department
• Provides administrative support and assistance to the Special Events Sales Team
• Distribution of all internal and external correspondence
• Assists department team members with Information Systems support
• Distribution of all internal and external correspondence
• Assists all department team members with Information Systems support.
• Coordinate all aspects of operational set-up and break down of events (equipment needs, rental needs,
• and station set-up)
• Liaison between client and LN Team Members throughout Event.
• Must maintain a neat, clean and well-groomed appearance (specific venue standard)
• Assist in all aspects of the Special Event once the special event order (SEO) has been distributed
• Client interaction: assists in conducting site inspections and walk through with clients as requested by DOS
• Assist Sales Manager(s) as requested with special needs by the client
• Participate in meetings such as the SEO Meeting and Production Meeting
• Due to the nature of the hospitality industry; you may be required to work varying schedules to reflect the business needs of the venue
• Maintain files in proper order after the (SEO) has been distributed

WHAT THIS PERSON WILL BRING
• Candidate is a proven leader with strong management and communications skills
• Extensive knowledge of venue operations and facility management is required
• Experience dealing with police and public officials
• Must have demonstrated experience managing staff- ideally experience managing Security, Ticket Takers and Ushers
• Computers skills, Microsoft Word, Excel and Outlook
• Excellent oral and written communication skills are essential
• Experience using Workday or time keeping systems is a plus

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned