Customer Support Assistant
Breakdown Services
Los Angeles, CAThis is a Full Time Job
This is a unique opportunity to work for an established software company that supports the Entertainment Industry. We are looking for someone who is detail oriented and likes to solve problems with a MacGyver like zeal. You will be expected to learn all aspects of the services we provide. All team members are working REMOTELY. We are seeking to add team members who are based in California.
Required:
Broad experience with both Windows and MAC OS
Experience with Word, Google Docs, Slack
Familarity with Chatlio, Freshdesk or similar
Detail oriented and take great pride in attention to detail
Responsibilities:
Support client questions and requests
Research and approve potential clients and process documents
Assist in helping new clients learn necessary skills to use our software
Maintain and update our propreitary database of production information
Knowledge of the casting process and the role of Agents and Managers is a plus.
Salary/Benefits
$18.42
per hour
Additional Information
Breakdown Services is an established software company that provides a range of services to the film and television industry, assisting actors, talent representatives, casting directors, and filmmakers.
Submissions without a cover letter will not be considered.
Please DO NOT CONTACT THE EMPLOYER DIRECTLY.
