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IT Network & Systems Assistant
Bang Zoom! Studios
Burbank, CA
Uh oh, this posting was removed on 6/13/2022 1:06:00 PM PST
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IT Network & Systems Assistant
Who We Are:
Bang Zoom! Studios is a friendly and fun cast of individuals working together in an Industry-leading Post House. We specialize in foreign-language versioning services such as voice-over, dubbing, subtitling, and translation services, as well as post-production. Our care for people and collaboration make working here an inclusive, marvelous place to experience and flourish in the entertainment industry.
Position Overview:
As an Assistant IT & Network Administrator, you will work with the IT Manager to help maintain proper and secure operation of our network, data storage systems, MacOS workstations, and VMware servers. On occasion, this role will involve some sweat and elbow-grease in ways ranging from building servers to running bundles of network cables through crawl spaces. Everything about this role in support of the IT needs of our Audio Engineers, Video Editors, and Project Coordinators.
As a small yet growing company, our IT Team is also small. We will look to you to make us stronger as we continue to grow. We don't expect you to know everything, but we do expect you to share our IT Team's passion for constant learning and growth. We expect to learn much from you, and vice versa.
NOTE: This role is NOT a remote position.
Responsibilities:
1. Network & Security Management
In-depth knowledge of configuring and troubleshooting LAN, WAN, VPN, and wireless networking technologies (Firewalls, Routers, Switches, Traceroute, Ping, DHCP, etc.).
Constructing and installing low voltage cabling and Ethernet layout to improve network reliability.
Management of Layer 2 and 3 switches and firewalls (HPE Aruba Network Instructure)
Maintain internet security and data privacy software tools to aid in preventing cyber and ransomware attacks.
2. User Support & Troubleshooting
Facilitate onsite or remote desktop assistance to troubleshoot and resolve end-user hardware, network, operating systems, and software issues.
Repair and recover from hardware and software failures, coordinating and communicating with impacted users.
Provide excellent communication, both written and verbal, for incident tracking. Providing timely updates on outstanding issues.
Establish and comply with change management procedures.
3. IT Systems Management & Projects
Maintain and support Google Workspace (G-Suite) user accounts.
Setup, deploy, and support end-user devices throughout the company. Including: desktops, laptops, mobile devices, etc.
Configure and maintain user security access to company network resources. Create, maintain, disable, reset and delete user accounts and passwords.
Ensure computer systems and end-user devices are current with critical security patching and malware protection updates to maintain security, reliability, and supportability.
Hard drive encryption on workstations using enterprise deployment tools.
Upgrades and special projects to maintain hardware, network, and infrastructure.
4. Other duties as assigned
The following skills & abilities are Must-Haves:
Strong network knowledge (VLANs, DHCP, DNS, 802.1x, Fiber Optics, >10Gb Ethernet)
Cisco CCNA Routing and Switching, CCNA Security, and/or CCNA Data Center certifications or equivalent.
Minimum 2 years experience in advanced troubleshooting and configuration of MacOS systems.
Experience with Mosyle, JAMF, Hexnode, or similar MDM technologies.
Google Workspace / G-Suite
ZFS Storage Systems (FreeNAS/TrueNAS)
VMware ESXi
Linux (CentOS/Ubuntu/Debian)
Docker
Ability to create and modify scripts. (Shell Scripting and Python preferred)
Able to communicate technical information effectively - both written and verbally.
Reliable transportation to any of our three Burbank locations 24/7
Ability to strategically solve complex technical issues.
Ability to work in a fast-paced, production-critical environment.
Strong customer service orientation and have the ability to work with a diverse user community.
Well organized and detail oriented.
An insatiable hunger to learn
Desirable additional skills (in order of preference):
Avid network storage systems (ISIS/NEXIS)
Avid Pro Tools
Access Control Systems
Security Camera Systems (BlueIris)
LTO/LTFS Tape Storage Systems
SIP-based phone systems (3CX)
Adobe Creative Suite (Photoshop & Premiere)
Apple Final Cut Pro 7 & Final Cut Pro X
Understanding of audio/video file formats (MXF, MOV, MP4, WAV, AIF, AAC)
Comfortable around power tools & basic soldering
Physical Demands:
Continual computer keyboard and monitor use while sitting to perform desk-related work for extended periods of time.
Occasional walking, grasping, reaching, bending, carrying, and lifting (up to 50 lbs.).
The position may require the employee to be available to work overtime, depending on the Company service requirements.
While performing the duties of this job, the employee is regularly required to talk and hear
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
If this position sounds like your thing, we look forward to meeting you!
Not a remote position.
Don't worry we have a lot of jobs on the site like this one;
Browse all jobs
Browse the Assistant and Entry Level Category
Browse the IS/IT Category
Search for IT Network & Systems Assistant jobs in Burbank-CA
IT Network & Systems Assistant
Who We Are:
Bang Zoom! Studios is a friendly and fun cast of individuals working together in an Industry-leading Post House. We specialize in foreign-language versioning services such as voice-over, dubbing, subtitling, and translation services, as well as post-production. Our care for people and collaboration make working here an inclusive, marvelous place to experience and flourish in the entertainment industry.
Position Overview:
As an Assistant IT & Network Administrator, you will work with the IT Manager to help maintain proper and secure operation of our network, data storage systems, MacOS workstations, and VMware servers. On occasion, this role will involve some sweat and elbow-grease in ways ranging from building servers to running bundles of network cables through crawl spaces. Everything about this role in support of the IT needs of our Audio Engineers, Video Editors, and Project Coordinators.
As a small yet growing company, our IT Team is also small. We will look to you to make us stronger as we continue to grow. We don't expect you to know everything, but we do expect you to share our IT Team's passion for constant learning and growth. We expect to learn much from you, and vice versa.
NOTE: This role is NOT a remote position.
Responsibilities:
1. Network & Security Management
In-depth knowledge of configuring and troubleshooting LAN, WAN, VPN, and wireless networking technologies (Firewalls, Routers, Switches, Traceroute, Ping, DHCP, etc.).
Constructing and installing low voltage cabling and Ethernet layout to improve network reliability.
Management of Layer 2 and 3 switches and firewalls (HPE Aruba Network Instructure)
Maintain internet security and data privacy software tools to aid in preventing cyber and ransomware attacks.
2. User Support & Troubleshooting
Facilitate onsite or remote desktop assistance to troubleshoot and resolve end-user hardware, network, operating systems, and software issues.
Repair and recover from hardware and software failures, coordinating and communicating with impacted users.
Provide excellent communication, both written and verbal, for incident tracking. Providing timely updates on outstanding issues.
Establish and comply with change management procedures.
3. IT Systems Management & Projects
Maintain and support Google Workspace (G-Suite) user accounts.
Setup, deploy, and support end-user devices throughout the company. Including: desktops, laptops, mobile devices, etc.
Configure and maintain user security access to company network resources. Create, maintain, disable, reset and delete user accounts and passwords.
Ensure computer systems and end-user devices are current with critical security patching and malware protection updates to maintain security, reliability, and supportability.
Hard drive encryption on workstations using enterprise deployment tools.
Upgrades and special projects to maintain hardware, network, and infrastructure.
4. Other duties as assigned
The following skills & abilities are Must-Haves:
Strong network knowledge (VLANs, DHCP, DNS, 802.1x, Fiber Optics, >10Gb Ethernet)
Cisco CCNA Routing and Switching, CCNA Security, and/or CCNA Data Center certifications or equivalent.
Minimum 2 years experience in advanced troubleshooting and configuration of MacOS systems.
Experience with Mosyle, JAMF, Hexnode, or similar MDM technologies.
Google Workspace / G-Suite
ZFS Storage Systems (FreeNAS/TrueNAS)
VMware ESXi
Linux (CentOS/Ubuntu/Debian)
Docker
Ability to create and modify scripts. (Shell Scripting and Python preferred)
Able to communicate technical information effectively - both written and verbally.
Reliable transportation to any of our three Burbank locations 24/7
Ability to strategically solve complex technical issues.
Ability to work in a fast-paced, production-critical environment.
Strong customer service orientation and have the ability to work with a diverse user community.
Well organized and detail oriented.
An insatiable hunger to learn
Desirable additional skills (in order of preference):
Avid network storage systems (ISIS/NEXIS)
Avid Pro Tools
Access Control Systems
Security Camera Systems (BlueIris)
LTO/LTFS Tape Storage Systems
SIP-based phone systems (3CX)
Adobe Creative Suite (Photoshop & Premiere)
Apple Final Cut Pro 7 & Final Cut Pro X
Understanding of audio/video file formats (MXF, MOV, MP4, WAV, AIF, AAC)
Comfortable around power tools & basic soldering
Physical Demands:
Continual computer keyboard and monitor use while sitting to perform desk-related work for extended periods of time.
Occasional walking, grasping, reaching, bending, carrying, and lifting (up to 50 lbs.).
The position may require the employee to be available to work overtime, depending on the Company service requirements.
While performing the duties of this job, the employee is regularly required to talk and hear
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
If this position sounds like your thing, we look forward to meeting you!
Not a remote position.
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