Director of Special Event Operations

This is a Full Time Job

Job Title: Director, Special Event Operations and Projects

Department: Events & Ballpark Operations
FLSA Status: Exempt
Location: Baltimore Orioles
Position Type: Full-time

Position Summary:

The Director of Special Events and Projects is a senior-level leader responsible for driving the strategy, development, and execution of large-scale events and high-impact projects that elevate the Orioles brand, enhance fan experiences, support revenue goals, and strengthen community and corporate relationships. This role oversees all non-game day special events at the ballpark and leads strategic initiatives aligned with the club's business, marketing, and community objectives.

Key Responsibilities:

Operational/Event Execution
• Oversee communication with clients, vendors, and internal departments post booking through event completion.
• Coordinate internal teams (Ballpark Operations, Ticket Sales, Premium Sales, Security, Guest Experience, Catering) to ensure seamless event execution.
• Oversee facility readiness, including event setup, load-in/load-out, and ballpark protection during private and major events.
• Create post-event debriefs and after-action reporting for all non-baseball events.
• Ensure compliance with health, safety, and regulatory requirements, including permits and risk management.
• Track operational expenses and budgets, ensuring events meet profitability targets.
• Conduct post-event evaluations, gather client feedback, and implement process improvements.
• Support special projects as assigned, which may include coordinating office FFE (furniture, fixtures, and equipment), parking and transportation studies, or other cross-functional initiatives requiring logistical and operational planning. Projects will vary in scope and Provide opportunities to apply and expand coordination expertise across departments and stakeholders.
• Maintain data-driven operational processes and ensure cross-department alignment prior to proposals.
• Serve as primary on-site contact during events to resolve operational/logistical issues in real-time.
• Lead the planning, and execution of all special events at the ballpark and warehouse, including concerts, fan festivals, hospitality activations, and MLB initiatives (e.g., All-Star Week, post-season).
• Oversee the execution of team ceremonies, legacy events, press conferences, town halls, and branded experiences.

Budget & Operations Oversight
• Oversee various event and project budgets, including forecasting, reconciliation, and reporting.
• Ensure compliance with health, safety, and regulatory requirements, including permits and risk management.

Qualifications:
• Bachelor's degree in Sports Management, Marketing, Hospitality, Business Administration, or a related field. Master's preferred.
• 10 years of experience in large-scale events, live experiences, or sports/entertainment operations, with 7 years in a director/leadership role.
• Proven track record managing complex, high-profile events in a sports, entertainment, or venue setting.

DISCLAIMER:
The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The duties listed do not represent an exhaustive list of all responsibilities, duties, and skills required of a person in this position.


The anticipated salary for this role is $75,000 - $95,000 annually depending on experience.

The Baltimore Orioles are committed to providing competitive pay and benefits for our employees. The Baltimore Orioles provide generous benefits, including paid vacation, paid holidays, paid sick leave, health insurance (single and family), vision and dental coverage, life insurance, concession/merchandise discounts, free parking and complimentary baseball tickets to home games. 401(k) plan with discretionary employer match available after one year of service and 1,000 hours is also available.

This information is being provided in accordance with the Maryland Equal Pay for Equal Work - Wage Range Transparency law.

Posted: 10/7/2025

Job Questions:
• Our salary range for this position is $75,000-$95,000. Does this range align with your salary expectations?
• This position is in-person. Are you located near Baltimore, MD? If not, will you relocate?