Box Office Seller
Atlanta Hawks
Atlanta, GAThis was removed by the employer on 8/16/2018 8:18:00 PM PST
Not to worry we have many other jobs on the site;
Browse all jobs
Browse the Sales Category
Browse the Sports Category
Search for Box Office Seller jobs in Atlanta-GA
Search all Box Office Seller postings
Part Time Job
Thank you for your interest in working for the Atlanta Hawks and the arena. Our business is event based and labor needs vary widely from week to week and event to event. For this reason, all of our part time positions are ''as needed'' and we cannot offer employees consistent schedules or a guaranteed number of hours per week.
RESPONSIBILITIES/DUTIES:
• Smile, greet and interact with guests who visit the box office
• Deliver exceptional customer service to our fans
• Sell and distribute Will Call tickets for all Atlanta Hawks basketball games, arena family shows and concerts
• Operate Ticketmaster Classic, Archtics and Sales Deck ticketing systems
• Utilize Ticketmaster software to troubleshoot any and all ticket issues, ex. Reprinting tickets, researching scan history of a ticket, selling a new ticket, etc.
• Must be able to handle money
• Provide day of game customer service
• Attendance and Punctuality are imperative, as well as adjusting to a flexible schedule to accommodate event hours, on-sales, etc.
• Deal with a fast-paced environment which requires flexibility and troubleshooting
• Must be able to reconcile all daily sales without any overage/shortage occurring
• Must be willing to work outside of the box office and at arena gates to troubleshoot mobile ticket issues
• Other duties as assigned
QUALIFICATIONS:
• Enthusiastic and positive attitude
• Cash handling and math skills preferred
• Ability to listen effectively, take and execute directions given
• Ticketmaster Classic and Archtics knowledge preferred
• Flexible availability – including mostly nights and weekends/holidays
• Must possess an eagerness to learn new skills and techniques
Must have the ability to respond effectively to the most sensitive inquiries or complaints
Job Questions:
• How did you hear about this job?
• Are you free to work evenings, weekends and holidays? (Y/N)
• Do you have cash handling experience? (Y/N)
• Do you have any issues working outside? (Y/N)
• Have you previously worked in a box office? (Y/N)
• Do you have any experience with mobile ticketing? (Y/N)