HR Generalist

This is a Full Time Job

Who are we:

Who are you:
An enthusiastic lover of sports, live entertainment, and people. You have true passion for engaging in meaningful interactions and creating memorable experiences for all guests. You strive to be helpful, engaging, and knowledgeable of all things Atlanta Hawks and State Farm Arena. You enjoy being a part of an exciting and dynamic group, and you're committed to continuously enhancing the productivity and effectiveness of your team. Lastly, you enjoy working hard and celebrating hard, and you'd be shocked if guests weren't positively impacted by their interactions with you.

The People & Culture Partner is a collaborative HR generalist who supports team members and leaders across Centennial Tower and State Farm Arena through a broad range of People & Culture programs and initiatives. This role partners closely with dedicated teams across Talent Acquisition, onboarding, and other HR functions to deliver a connected and consistent team member experience while serving as a reliable, day-to-day resource for employee relations, engagement, and HR operations.

Key Responsibilities:

Employee Relations & HR Operations
• Serve as the first point of contact for employee relations matters across Centennial Tower and State Farm Arena, conducting intake, documentation, and resolution in partnership with People & Culture leadership.
• Support investigations, corrective actions, and performance management processes while maintaining accurate records and interpreting policy for leaders and team members.
• Maintain and audit employee relations logs, ensuring timely and thorough documentation while analyzing trends to surface opportunities and risks.
• Assist leaders and team members with day-to-day HR questions and Workday system support, providing responsive and knowledgeable guidance.

Employee Experience & Engagement
• Lead the administration, execution, and reporting of employee engagement surveys, including Workday Peakon Employee Voice and other internal and external survey initiatives.
• Analyze survey participation and engagement data, prepare reports, and identify trends to support action planning and continuous improvement efforts.
• Support engagement initiatives, including internal surveys, listening sessions, action planning, and communication follow-up through documentation and coordination.
• Support planning and execution of key employee events, including the End-of-Season Celebration, Holiday Celebration, and other engagement initiatives.

Talent Acquisition & Workforce Support
• Partner with Talent Acquisition and hiring leaders to support part-time and event staff recruitment efforts across State Farm Arena, including hiring events, interview coordination, and candidate experience initiatives.
• Serve as a liaison between hiring leaders and Talent Acquisition to facilitate an efficient, positive, and well-communicated hiring process.
• Monitor recruiting activity and hiring progress, providing updates and identifying opportunities to improve recruitment outcomes.
• Support new hire orientation and onboarding programs, as well as offboarding processes and staffing-related communications, to ensure a consistent and positive team member experience.

Business Partnership & Organizational Support
• Provide guidance and support on People & Culture programs, policies, processes, and resources across the business.
• Assist with the administration and execution of performance management, goal-setting, and other talent-related programs.
• Compile and analyze People & Culture data and metrics to identify trends and support informed decision-making.
• Support compliance efforts by maintaining records, documentation, and reporting related to People & Culture programs and initiatives.
• Partner with internal stakeholders - including Talent Acquisition, Benefits & Wellness, Learning & Development, Compensation, and HR Operations - to ensure a seamless team member experience.

*Other job duties assigned

Requirements:

Bachelor's degree in Human Resources, Business Administration, or related field, or equivalent combination of education and experience.
• 3–5 years of progressive Human Resources experience.
• Experience supporting employee relations, employee engagement, recruiting, onboarding, or other Human Resources programs.
• Experience maintaining confidential records and handling sensitive employee information with discretion and professionalism.
• Experience using HRIS systems (Workday preferred) and Microsoft Office applications.

Preferred Qualifications
• Experience supporting employee relations investigations and documentation.
• Experience administering employee engagement surveys and analyzing results.
• Experience supporting recruiting and onboarding initiatives.
• Experience in sports, entertainment, hospitality, retail, or other fast-paced, customer-facing environments.
• SHRM-CP or PHR certification preferred.