E-Comm Specialist
Atlanta Hawks
Atlanta, GAThis was removed by the employer on 8/19/2018 12:16:00 PM PST
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Part Time Job
Description
Assist the Atlanta Hawks merchandising team on day to day management of the official online team store Hawksshop.com, driving market share and growth in e-commerce operations.
Responsibilities
- Maintaining professional representation of the Atlanta Hawks brand in all communications and website content produced
- Communicate with vendors to request all web-ready artwork and lifestyle images upon submission of product purchase orders
- Add all new product according to purchase orders with correct SKUs, pricing, inventory, images, and product details according to NBA licensing
- Generate product images and copies as necessary
- Perform and maintain online product merchandising by categorizing and arranging all product in appropriate fields
- Manage daily maintenance on the site including notifying on low inventory and missing product, as well as any web errors that require attention
- Communicate with associate buyer and warehouse manager about purchase orders the arrival of product
- Collaborate with internal team and external partners to implement marketing promotions of products
- Oversee and provide timely and accurate customer service via phone and email, as well as collaboration with the social media team for public customer inquiries
- Serve as a point of contact to the external website provider for questions and requests of site maintenance regarding product and customer service requests
- Monitor and troubleshoot order fulfillment as necessary including communicating with order fulfillment team pertaining to any customer service or accounting concerns
- Order and track inventory of order fulfillment supplies
- Execute and submit monthly accounting sales reports
- Develop best seller sales reports and recaps for VP of Brand Merchandising
- Provide newsletter subscriptions to company database analyst
- Analyze competitor and market trends in product merchandising and marketing
- Assist on and coordinate any special projects as needed
Ideal candidate would have background knowledge or experience in marketing, retail and/or website operations.
Required skills:
- Skilled computer and internet abilities including Microsoft Office Suite & Adobe Photoshop
- Detail oriented
- Excellent oral and written communication skills
- Ability to meet deadlines and work on multiple projects
- Self-starter
- Excellent teamwork skills
- Ability to maintain confidential information
- Leadership capabilities
Desired skills
- Experience with Magento platforms, Retail Pro and/or Ship Station
- Creative writing experience
- Backend website experience
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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