Content Analyst

This is a Full Time Job


The Content Analyst will have an inquisitive approach to undertake the research and analysis required to build, continually modify, and improve the scope of ASCAP’s efforts in maximizing revenue and making sure songwriters are properly compensated for use of their work. The Content Analyst will be responsible for establishing processes and protocols while working with the appropriate ASCAP work registrations, performing quality control, and creating documentation and training materials to establish team processes and workflows. They will also initiate and perform various analytical projects with various stakeholders both internally and externally to deliver evidence-based results for ASCAP. This role within the Licensing department is based in our New York office and has a dual report structure, directly reporting to the SVP, Licensing, and a dotted line report to the SVP, Distribution and Repertory.

Areas of Responsibility & Accountability:
• Serve as critical contributor in executing content-related activities while helping establish processes, workflows, and best practices to support long-term scalability and accuracy.
• Deliver on individual and team goals by meeting established activity levels, quality standards, and performance expectations.
• Work with large sets of data to identify, research and resolve data discrepancies to maintain the integrity of ASCAP’s repertory.
• Communicate and resolve data discrepancies by taking appropriate corrective action and supporting workload coordination across internal and third party teams to ensure timely resolution.
• Take action related to performances, works and agreements to resolve member inquiries.
• Contribute to the development, documentation and refinement of team processes, including training materials and assisting onboarding and knowledge-sharing of new and current team members.
• Support and execute quarterly quality control check procedures.
• Participate in special projects as required, including error remediation, data clean-up, and pilot work that helps define the future state of the team.
• Provide administrative and operational support for the team by facilitating meetings, taking minutes, and supporting new team members.

Qualifications & Requirements:
• Bachelor’s degree required.
• 2 years of relevant working experience preferred.
• Proficiency in basic computer skills (Word, Excel, Access).
• Excellent written and verbal communication skills.
• Strong analytical skills with the ability to problem-solve independently.
• Ability to follow written guidelines to resolve routine copyright-related questions and refer uncertain matters to higher level staff.
• Knowledge of industry programs and resources such as navigating through PRO databases, CIS-Net, Allmusic, and Discogs would be preferred but is not required.
• Self-starter, independent and self-sufficient.
• Brings a hands-on, can-do attitude to both planned and unplanned work.
• Eager to learn, contribute, and take on new challenges.
• Thrives in ambiguous environments and applies creative problem-solving to drive outcomes, particularly in new or evolving teams where processes and best practices are still being defined.
• Demonstrates strong ownership and accountability for delivering results.
• An eye for detail and self-driven curiosity to spot trends, anomalies and deviations in streaming data.
• Approaches challenges with a solutions-oriented mindset and follows through.
• Ability to work a flexible schedule, including evenings or weekends, as business needs require and evolve.
• Interest in music, music licensing, and/or music business is preferred.
• This position requires the incumbent to follow ASCAP’s mandatory in-office requirements.

Occasional travel for in-person meetings may be required.

Please be aware that ASCAP is not a nut-free or other allergen-free workplace.