Director of Operations
Art Directors GuildStudio City, CA
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The Art Directors Guild, IATSE Local 800 is seeking to engage a Director of Operations. This onsite, exempt position that will be located at our Studio City offices. Human Resource required. Labor union experience desired.
A Director of Operations oversees an organization's daily business activities. They are responsible for managing its resources, developing, and implementing an operational plan, and ensuring that procedures are carried out correctly. Additionally, the Director of Operations regularly evaluates organizational efficiency and makes necessary recommendations for changes to maximize staff productivity. Assesses the needs of the organization and finds ways to contribute to the big picture by ensuring daily operations run smoothly and as efficiently as possible.
RESPONSIBILITIES AND DUTIES
Under the oversight of the National Executive Director and Associate National Executive Director, prepares reports and patriciates in meetings of the Board, Councils, and committees as needed and takes part in special projects. Coordinates with the Director of Finance regarding building services, operations, and tenant issues. Overseeing the day-to-day activities in a building, ranging from cleaning, waste disposal, and repair of facilities. Manages and maintains Guild buildings and office furnishings and equipment. Manages building services. Offers recommendations and advice to executive management on strategies and steps to take to ensure the smooth running of the building property. Oversees mailroom operations. Coordinates vendor activities. Maintains current insurance files and tracks policy expiration and consults with executive management on renewals and reevaluations. This position requires experience in Human Resource management and oversight ensuring the executive management is kept abreast of best practices. Creates and implement employee relations policies to help increase employees' job satisfaction. Oversight of the global and Google calendars.
Devise and maintain a list of procedures and practices for hiring new employees and managing the staff. Establish and maintain an orientation procedure for onboarding new hires and training them to meet the needs of the organization. Communicate with employees about compensation, benefits, and other facets of their employment. Approve and schedule Paid Time Off and Sick Leave based on employee needs and the organization's requirements. Respond to questions or complaints from employees in a timely fashion. Maintains appropriate personnel files and documents. Reviews and approves payroll reports before the National Executive Director provides final approval. Supervises all staff ensuring the office is running efficiently. Under executive management supervision, creates staff job descriptions. Ensures all appropriate Human Resource signage is timely and posted in an appropriate location. Provides staff via staff meetings and electronic memos, office policy updates, and reminders. Provides executive management with frequent reports of staff monitoring and performance. Trains and provides feedback to all staff on various duties and subjects relevant to their position. Project manages by assigning various responsibilities to staff and following up on the work product. Manages and tracks staff overtime reporting to executive management. And other such duties as assigned by department directors or executive management.
Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
Excellent leadership and organizational abilities. Proven knowledge of performance evaluation metrics in a business setting. Excellent interpersonal, written, and oral communication skills. Demonstrated success in innovating solutions to increase productivity and profitability. Experience with building management and knowledge of and experience with managing business insurance. Human Resource experience, including a strong understanding of the interviewing process, benefits administration, payroll, and other HR functions.
Must be able to remain in a stationary position for 75% of the time. Occasionally move about and inside the office to access file cabinets and office machinery. Must be able to lift up to 25 pounds. Continuously operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Frequently communicates with members, staff, and others regarding Guild business. Must be able to exchange accurate information in all situations.
Ability to work in teams and provide member services during typical office hours, with weekends and evenings work and periodic travel.
Entire ADG staff. Supervisory duties include:
• Monitoring individual staff performance
• Tracking workflow, schedules, and progress
• Approval of requests for time off
• Ensure adherence to ADG Personnel Manual
• Ensuring proper coverage
• Monitoring and approving overtime
• Provide budget recommendations for the department on an annual basis
• Track and manage department budget
• Create and implement a strategic plan
• Create and administer annual departmental staff reviews
• Provide recommendations for merit increases if any
• Provide recommendations on actions necessary to address performance deficiencies
• Provide recommendations for filling vacancies in department staff positions
• Escalate any departmental human resource concerns to the Director of Operations
PREFERRED EDUCATION & EXPERIENCE
Must have a GED or high school diploma. A bachelor's degree is preferred. Must have at least ten years of experience working in an operations role and five years' experience in a management or leadership capacity. Experience in a labor union environment with knowledge of union contracts and membership services-related functions desired. Must have experience in a Human Resource function that demonstrated knowledge of best practices and have demonstrated experience training and mentoring staff. Must have experience with managing building maintenance and record-keeping. Must have an understanding of and experience with managing and assessing business and employment insurance. Must have experience creating and presenting reports that document complex data. Must have experience with databases and utilize MS Office, including Word, Excel, and Outlook. Must have familiarity with Adobe products. Exposure to Constant Contact and other web-based tools. Excellent customer service, professional attitude, and appearance are a must.