Summer Paid Intern - Sales Associate

This is a Full Time Paid Internship

Who We Are

Arizona is the culmination of new people, cultures, businesses, and sports. For people and businesses, settling into a new environment takes time and effort, let alone sports teams. It can take years, sometimes decades, for fans to get behind a new sports franchise. The Diamondbacks took on this task when we were born into the National League in 1998. However, we were quick to captivate the love and attention of Arizonan's everywhere. As the quickest expansion team in MLB history to capture the sports highest honor, the World Series, we also captured the memories and love of many fans in an incredibly emotional 2001 championship. These types of memories are what we strive to reproduce each season on the field, and in any other association of our brand. Being a part of our fan's lives is something we cherish and place an enormous value on.

Our Mission

The mission of the Arizona Diamondbacks is to provide industry-leading entertainment in a clean, safe and family friendly environment and to make a positive impact on its fans and civic partners by focusing on team performance, fan experience, financial efficiency, workplace culture, and community contribution.

In doing so, the organization will consistently compete for championships, treat its customers to quality service and entertainment, invest in its product, employees and fans, and establish and maintain a position of leadership in the community.

Our Culture

As a Team Player you will find that our culture is built on support, respect and trust that leads to a positive and productive work environment. We value each other's talents and dedication to create a prideful sense of unity. Our unique and versatile mindset allows us to be at the forefront and serve as pioneers and leaders in the industry. We empower each other to be the best. Our potential is endless, and we will continually strive to be innovative in every facet. Our passion is shown in our commitment to help everyone including our partners, neighbors, fans, and community. We are more than just employees: we are family.

Job Purpose

The Arizona Diamondbacks are seeking motivated and driven college students to join our Inside Sales Summer Internship Program as Summer Sales Associates. This internship is designed to develop the next generation of sports sales professionals through hands-on experience, structured training, and mentorship. Summer Sales Associates will gain experience generating ticket revenue through the sale of full season, partial season, group outing and luxury suite packages; utilizing tools such as phone calls (inbound and outbound), email marketing, prospecting resources, and more to generate face-to-face appointments with consumers and businesses.

Location: In-person – Phoenix, Arizona

Responsibilities
• Sell full season packages, partial season packages, group outings and single-game luxury suite outings
• Make 100 outbound touchpoints daily via phone calls, email marketing, and more
• Set appointments and give tours at the ballpark with potential customers with the intent to close business
• Work games, nights, weekends, and holidays as assigned (answering phones, managing sales tables, prospecting events)
• Represent organization at offsite events promoting ticketing initiatives
• Prospect and qualify business and group clients in the community alongside provided leads
• Maintain diligent and concise records of all client interactions in client relationship manager (CRM) system
• Assist in customer service initiatives such as member events, mailing products, etc.
• Actively attend and participate in weekly sales trainings and role-play sessions
• Support teammates and work together to achieve team success

Qualifications
• Current college student with expected graduation between May'27 – May'28
• Strong organizational and communication skills
• Excellent customer service skills
• Ability to manage a flexible schedule, including nights, weekends and holidays as assigned
• Desire to pursue a position in Inside Sales Program after graduation
• Ability to work effectively in a team setting to accomplish a shared goal
• Openness to learning and ability to apply coaching and other feedback to daily tasks and responsibilities
• Basic computer software knowledge (Microsoft Word, Excel, etc.)
• Commitment to personal integrity

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.