Office Assistant

This is a Full Time Job

Job Type

Full-time

Description

The Office Assistant serves as the first point of contact for visitors, providing a welcoming and professional atmosphere. This role involves managing front desk operations, handling administrative tasks, and ensuring smooth communication between departments when guests arrive.

Key Responsibilities
• Front Desk Management
• Greet visitors, clients, and team members with a friendly and professional demeanor.
• Direct visitors to the appropriate department, and take messages as needed. Maintain a clean and organized and welcoming reception area.
• Administrative Support
• Handle incoming and outgoing mail, courier services, and deliveries.
• Assist with data entry, filing, and maintaining company records.
• Prepare and distribute internal communications or reports as needed.
• Backup and coordination duties for the People and Culture team. Help with facilities coordination, including space planning, moves and other events as applicable.
• May assist in onboarding activities.
• Customer Service
• Address general inquiries from visitors and clients in person, by phone, or via email.
• Provide basic information about the organization, services, and facilities.
• Escalate complex queries or concerns to the appropriate team or leader.
• Office and Facilities Coordination
• Order and maintain office supplies and equipment.
• Coordinate with vendors for maintenance and repairs.
• Support staff with administrative tasks and requests.
• Prepare, set up, and arrange catering for company wide meetings/lunches.
• Support for special events and projects as needed, in coordination with the People Team.
• Ordering company snacks, and stocking, refilling water supplies and snacks within the kitchens.
• Must participate in setting and achieving regularly scheduled and outlined objectives.
• Upkeep with cleaning the kitchen and making sure there is no overflow of kitchen trash can.

Requirements
• Prior experience in a receptionist or administrative role is an advantage.
• Proficiency with Microsoft Office and Google Workspace.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.

Key Attributes
• Friendly and approachable personality.
• Professional appearance and behavior.
• Strong attention to detail.
• Ability to work independently and as part of a team.
• Problem-solving skills and a proactive approach to tasks and responsibilities.
• An exceptional listener with excellent written and verbal communication skills.
• Detail-oriented perspective and able to pick up on overlooked details.
• Organization and time management.
• Able to maintain confidentiality of information.
• Must be able to manage multiple assignments, set priorities, and adapt to changing conditions.
• Resourceful and able to problem-solve and manage tasks with ambiguity.
• Willing to perform an array of tasks both in and out of the office, at times with flexibility in schedule.
• Can take feedback to tasks and assignments positively and create better solutions.
• Ability to pick up new skills and learn how to use new programs.
• Ability to take individual ownership, execute with high energy, share context, insist on candor with positive intent.

Working Conditions
• Based at the front desk in an office environment.
• May require extended hours during busy periods or special events.

Physical Requirements
• Ability to navigate stairs regularly as part of daily duties.
• Capability to lift and carry items weighing 25–40 pounds.
• Must be able to bend, lift, and perform other physical tasks as needed to support office operations.
• Must be able to sit or stand at a desk for extended periods of time.

Work environment - When in the main office, expect a comfortable, air-conditioned work environment. Team members are issued their own desks, but the office is an open, shared space and can be fast-paced and occasionally noisy.

Position type and expected hours of work - Regular full-time,

Travel required - N/A

Preferred education and experience
• High school diploma or equivalent (Associate's degree preferred).
• Familiarity with Angel, the Angel Guild, and our body of work (films, series, and other projects).

Work authorization - Must be authorized to work in the United States.

Benefits
• Paid time off (PTO)
• Health, dental, vision, Long Term and Short Term Disability, and Life insurance