Events Operations Manager

Position Summary:

The Events Operations Manager Serves as a hub for the events team as a core function – manages calendar, event requests and coordinates with other support teams (Media Operations, Facilities, Marketing, Legal, Membership, Brands and Content) to plan, resource and execute events internally and externally. The Events Operations Manager will support via the Events Department, a meaningful, balanced, and effective total set of events to service APM|MPR members, audiences and the greater community.

Location: Hybrid, St. Paul, MN

Application Process: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Application Deadline: Open until filled

Position Responsibility:
• Coordinates Events department projects and workflow including the weekly events production meetings, the events Airtable calendar and event planning tools within the MPR Division, Events department, Marketing, Membership, Content Creators/Producers, Underwriting, Operations, Membership, Development, Legal, Finance, Institutional Giving, APMG Division, and external partners to ensure smoothly executed events and projects.
• Produce events and programs and provide hands-on implementation of event details to execute consistently excellent, strategic and goal conscious events on behalf of MPR/APM.
• Support cross-divisional revenue success (i.e. membership, philanthropic giving and sponsorship revenue).
• Manages departmental record keeping and reconciliation procedures. Maintains project budgets and SOPs and communicates them across the organization.
• Coordinate event production needs and support and participate in production and planning meetings to ensure smoothly executed events and programs. Creates and implements consistent and reliable timelines, communications procedures, project and production schedules, role clarity and project management for Events projects.
• Work as point of contact for Events Department for ticketing, security and audience services. Ensures registration details are captured, communicated, and entered into Envoy and CRM systems and tools.
• Identify and implement system and process changes necessary to support new growth and innovation and a culture that supports experimentation.
• Manage Legacy project allocation when relevant in tandem with Institutional Giving and Finance Departments.
• Support a creative and productive work environment.
• Other duties as assigned.

Required Education and Experience
• Bachelor’s degree.
• Five to six years events, hospitality and/or event administration experience.
• Event/Project management experience.

Required Skills, Knowledge and Abilities:
• Ability to foster and enrich collaborative work across teams.
• Ability to coordinate community groups formally and informally.
• Knowledge of project budget management.
• Strong customer services skills; ability to communicate with diverse groups at various levels both verbally and in writing (management, staff, audience members, vendors and sponsors).
• Proficiency in computer technology; Outlook, Excel, Word, Power Point, Airtable, Eventbrite etc.
• Self-starting, an initiative taker and problem-solver.
• Demonstrated time-management skills with proven ability to meet deadlines within budget constraints.
• Resourcefulness, strong attention-to-detail and ability to multi-task.
• High degree of energy, enthusiasm, and creativity.
• Marketing knowledge.

Reporting To This Position: None

Physical Demands and Working Conditions:
• Physical Demands:
• Required to move about in an office environment and sit for extended periods of time
• Required to move about in the community
• Frequent use of hands for data entry/keystrokes and simple grasping.
• Working Conditions:
• Moderate noise level
• Occasional exposure to prevalent weather conditions.
• Must be able to work flexible hours; frequent weekend and evening work.
• May be required to do some travel.

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.