Global Industry Operations Program Manager

This is a Full Time Job

About Amazon Music, Global Industry Operations:
Amazon Music is fast becoming one of the major global players in digital music. We are changing the way customers enjoy music through Amazon Music Unlimited and Prime Music. This Global Industry Operations team is a central hub responsible for innovating on the content in the service, driving efficient processes, creating organizational tools, and managing cross-team relationships and projects.

About Amazon Music:
Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale.

We are seeking a Program Manager to manage internal operational initiatives as well as cross-team artist-driven campaigns. Come innovate with the Amazon Music team!

Key job responsibilities
As a Program Manager on the Global Industry Operations team, you will drive efficient processes and influence change management, and will have the ability to manage relationships both internally and externally. In this role, you will also have the opportunity to oversee ad hoc creative projects from end-to-end, will contribute to collaborative efforts around content launches, events, and promotions, and will drive key strategic organizational initiatives globally.

The Program Manager will be responsible for the following:
• Creation of end-to-end project management tooling.
• Driving adoption of new tools and processes across the organization.
• Project management related to cross-team initiatives.
• Point person for auditing efficiencies & creating new approaches to help scale the business.
• Monitoring industry and competitive trends; creates plans to address competitive gaps.

Qualifications
• 5 years professional experience with Label Relations, Account Management or Sales
• Proven professional knowledge of music industry and digital media landscape
• Sound work ethic with strong attention to detail
• 5 years professional experience in project management and/or driving cross-team collaborations
• Excellent written and verbal communication and organizational skills
• Proven professional experience in team-oriented work environment