Manager of Partner Onboarding and Technical Integrations

This is a Full Time Job

Work Locations: With the exception of some select roles that have in-office requirements, A+E Global Media operates on a flexible model that allows for remote, hybrid or full time in office work (in certain locales).

Office locations include New York City, Los Angeles, Chicago, and Stamford, CT.

Our list of eligible states in which employees may work remotely includes: California, Connecticut, Florida, Georgia, Illinois, Indiana, Maryland, Massachusetts, Michigan, Minnesota, Nevada, New Hampshire, New Jersey, New York, North Carolina, Oregon, South Carolina, South Dakota, Texas, West Virginia, Wisconsin, and Wyoming.

Division StoryA E's Technology team is deep-rooted in the heart of our business. We have great people and great technologies, and together we take on the toughest challenges. As innovators, we choose to iterate, pivot, and adapt quickly. We've reinvented the way A E leverages technology to produce and sell world-class content. We've modernized our core solutions and embraced a cloud first approach. Perched on the virtues of our ''Technology Code'', we make technology better, create solutions together, and most of all, we have fun with it. Our team members are motivated individuals who help each other do remarkable things every day. Together we deliver best-in-class solutions that transform the way A E works. If this sounds like something you want to be a part of, we want to hear from you!

Job Description

THE ROLE: Manager Partner Onboarding & Technical Integrations

Are you driven professional with a strong understanding of digital media technologies and a passion for content distribution across emerging platforms? Join our team as a Digital Platforms Onboarding & Partner Technical Specialist, where you'll assist the onboarding of 70+ partners, collaborate with top industry players like Amazon, Netflix, and Disney+, and design innovative workflows that increase productivity. With your expertise in AVOD, TVOD specifications, project management, and tools like Aspera and Wrike, you'll optimize processes, manage cross-functional teams, and shape our metadata strategy. This is a dynamic role for individuals who thrive in fast-paced environments and are ready to tackle complex challenges while working with cutting-edge technologies. If you're ready to make a real impact and grow within a collaborative, forward-thinking team, we want to hear from you!

MORE ABOUT WHAT YOU'LL DO:
• Coordinate the technical onboarding process for multiple partners/platforms while liaising between partners and internal teams to create customized technical media workflows for video, audio, language components, and auxiliary materials.
• Bridge communication with Tech and Product to deliver on client technical specifications and integration onboarding for our VOD, TVOD, AVOD, SVOD and FAST partners.
• Support and collaborate with automated and manual workflows using Aspera, Signiant, Vantage, Final Cut Pro, and Adobe Premiere to increase productivity.
• Tailor and integrate Wrike project management software to improve task visibility, increasing onboarding speed for new clients and platforms.
• Act as a subject matter expert on VOD technical specifications and packaging.
• Assist with multiple projects, from discovery to execution, collaborating with Tech, engineering, and operations teams for VOD, TVOD, SVOD, AVOD, FAST, and localization solutions.
• Define project technical requirements and product enhancements to Tech teams and media engineers based on feedback or challenges from digital streaming platforms/partners.
• Provide support for metadata strategies, working with product owners, and collaborating on process modifications and design with metadata XML, XML builds, and integration.
• Strong collaboration with internal stakeholders, tech, sales, and product, to support production workflows and onboarding across the business; ability to explain the project objective

BASIC REQUIREMENTS:
• BA or BS in Media, Communications or related field is preferred.
• 8-10 years of experience with technical onboarding or equivalent professional experience
• Strong technical competence relating to file specifications and delivery workflows
• Expert in MAM, CMS, AWS, and CDN integrations and onboarding
• Expert in transcoding into various codecs, and applications to support them
• Knowledgeable with TVOD, AVOD, SVOD, and FAST business models
• UAT Testing experience, with emphasis on file formats specs
• Ability to understand and articulate APIs to tech and product team
• Exceptional attention to detail to ensure accuracy and consistency across diverse systems and platforms.
• Ability to identify issues proactively, troubleshoot technical challenges, and suggest practical, innovative solutions.
• Drive accountability and results cross departmentally, aligning all teams on the path towards excellence.
• Strong organizational and time-management skills to handle multiple tasks and meet deadlines.
• Proven track record preparing and delivering video, audio, subtitles, and metadata packages for digital platforms including Netflix, Amazon Prime Video, Apple TV+, HBO Max, or similar.
• Hands on experience in media operations, post-production, or digital content prep at a vendor such as Deluxe, IDC, Juice, or equivalent a Plus .
• Netflix Post Partner Program or AWS Media Services knowledge a bonus.

CompensationAnnual Pay Range: $85,470 - $100,000Annual Incentive Target: 12.50%

The annual/hourly pay range displayed serves as a good faith estimate of the

minimum and maximum base pay range for this role. Compensation for the role will

be based on a number of different factors such as a candidate's qualifications, skills,

competencies, location, and experience. A+E offers a competitive total compensation

package, which includes healthcare coverage, 401k matching, and a range of other benefits. Learn more at www.aegm.com/careers.

A+E Global Media proudly provides equal employment opportunity for all employees and job applicants, and makes employment decisions consistent with this principle. The company's employment actions and decisions – including recruitment, hiring, training, promotion, demotion, compensation, transfer, layoff, and termination – are made without regard to an employee's race, color, religion, creed, age, national origin, ancestry, sex (which includes pregnancy, childbirth, breastfeeding, and related medical conditions), gender, sexual orientation, gender identity, gender expression, marital status, alienage or citizenship status, physical and/or mental disability, medical condition, family and medical leave status, genetic information, military or veteran status, or any other characteristic protected by applicable law.
A+E Global Media is a joint venture of the Hearst Corporation and The Walt Disney Company.
We are proud to be an Affirmative Action/Equal Opportunity Employer/Disabled/Veterans.