Archive Services Representative
A+E NetworksStamford, CT
Full Time Job
Archive Services Representative (Temporary)
Contractors Currently, all staff and non-staff are working remotely except for select roles that have an in office requirement. We value the health and safety of the people that work for us above all else, and our office re-openings will remain contingent on the course of the COVID variants and federal, state and local safety guidelines and recommendations. THE DIVISION'S STORY Production Operations and Engineering consists of a wide range of media centric roles. We are responsible for managing the entire life cycle of A E's programming. This is where we produce, transform, broadcast and distribute content as well as run the tech infrastructure for the Media Supply chain. We are an energetic team that fulfills the business objectives within a thriving dynamic industry. Developing new solutions to continually improve the user experience of our customers, consumers and colleagues is our mandate. If you have the determination and aptitude we are seeking for a role in this challenging and rewarding business and are eager to work for a department that sets the standard for our industry, then we look forward to speaking with you! THE ROLE: Archive Services Representative The Archive Services Representative's responsibilities include preservation, organization, and movement of digital and physical media assets. Candidate will to support content creation, post production and distribution for all of A E's linear, non-linear, and global programming. In servicing client requests, the representative will research, recommend the appropriate media and transfer assets while meeting priority deadlines. Additional responsibilities include coordination and movement of media assets to internal and external locations, archive maintenance, and tracking and return of physical media assets. This role will require flexibility to support varying shifts. Including day, night and weekend coverage. Representative will be required to support operations physically onsite and remotely. Reliable internet and wi-fi connectivity will be needed to for remote workflows. MORE ABOUT WHAT YOU'LL DO: Fulfill media assets request submitted by various client groups. Collectively, Archive Services reps support approximately 500 client media requests per week. Data analysis of 3 digital archives; identifying parity, discrepancies, and redundancies. Assist in migrating and transfer of digital assets to cloud storage. Research and monitor media assets and metadata in a 3 digital archives. Monitor and load balance of cloud and digital archive transfer resources. Important Skills Data Analysis – The primary focus of this project is comparison of a high volume of digital assets archived in 3 storage systems. This role will require the ability to navigate and update multiple databases and trackers. Problem Solving - The archives house the vast majority of A E's over 1,000,000 physical and digital media assets. Archive Services reps are often required to turn requests around in short periods of time to meet critical deadlines. They are continually challenged to assess critical need and prioritize requests based on their knowledge of workflow, resource capabilities and client need. Because assets are distributed to multiple locations in various formats, Archive Services reps must be organized and sometimes creative in coordinating movement of material to fulfill client requests. Communication/Collaboration – The Archive Services team is often responsible for movement of high volume of media assets to support multiple business streams. They will need to be in frequent communication with fellow team members as well as partner groups. Archive Services reps need to communicate clearly and concisely. Detail-oriented – Archive Services Reps are required to navigate media tracking systems and archive based tools. They are often required to research media asset records to find alternate solutions. Attention to detail is a key factor in successfully fulfilling client needs. WHAT YOU'LL LEARN: The Archive Services Rep role will provide the opportunity to work with cloud and digital media archives, learn formative cloud infrastructure, support a large content digitization project and work within team environment. Archive Services consistently grows in the ways they transfer content. As technology evolves so does the role of an Archive Services Rep. YOUR STORY: BA or Media Related Degree and/or 1-2 years prior experience in Media Industry. Strong attention to detail. Excellent verbal and written communication skills Exceptional Client service Ability to multi-task within tight deadlines Aptitude to excel in team environment Dependable home internet connectivity Support night and weekend schedules Please note project assignment associates are engaged to provide service to A E Networks on a temporary basis in connection with a specific project. Project assignment associates are hired and employed through a third party vendor with a duration/tenure of no longer than eighteen (18) months.