Director Finance - Process Improvement Lead - Record - To - Report

Full Time Job
Director Finance Process Improvement Lead - Record - to - Report (RTR)

Purpose:
• Serve as the lead change and delivery agent for identification, development and implementation of service and operational improvements to Sony Music’s Global Record-To-Report process as it relates to SAP
• Build strong partnerships across business units including stakeholders, process owners, and operational staff, to drive process improvement delivery and results
• Collaborate within and across Business Office and Process leads for solicitation of input and feedback, testing of recommendations and overseeing implementation conducted by other leads as a result of recommendations

Key Performance Indicators:
• Standardization and Performance improvements through to Finance’s Record-To-Report processes
• Quality Processes Implemented

Responsibilities

• Lead and champion process improvement initiatives that span multiple business units and departments where appropriate
• Assist business leaders and process owners with identifying, scoping, and financially justifying process improvement projects that align with the company’s vision and strategy
• Develop and implement global solutions to optimize transactional processes, standardize working processes and leverage best practices
• Help remove barriers for improvement projects so results are accelerated
• Challenge current working practices and systems to maximize opportunities for process improvement
• Identify improvement opportunities using multiple techniques such as process and data analysis, root-cause analysis, metrics and internal/external feedback
• Promote and develop a continuous improvement culture across the business
• Establish strong working relationships to influence and facilitate collaboration across departmental boundaries
• Assess processes to determine how to eliminate rework, reduce handoffs, increase automation, improve quality, improve efficiency, strengthen controls, reduce costs and improve the ability to deliver desired services or outputs
• Map current state processes and design future state. Document business processes, business rules, metrics and standard operating procedures as a result of improvement initiatives
• Lead team meetings, document clear actions and enable timeline achievement
• Establish and report on key service performance indicators
• Provide hands-on team facilitation, coaching, mentoring, and process improvement subject matter expertise to business partners
• Work with Outsourcing Provider (WNS) counterpart to drive process improvement within services handled by WNS.
• Assist in setting up standard working practices and process improvements using continuous improvement techniques
• Enhance Finance’s RTR effectiveness and benchmark with Industry Best Practice
• Lead Continuous improvement meetings, document clear actions and enable timeline achievement

Qualifications

• Knowledge of process transformation practices (e.g. Lean, Six Sigma)
• Experienced in Business Process Management tool (i.e. Casewise, Eclipse, etc.)
• Expert skills in MS Office Suite (e.g. Excel, Power Point, Visio, Project)
• Strong interpersonal and influence management skills
• Facilitation skills of process improvement meetings
• Experienced in SLA development, monitoring, and management information reporting
• Excellent project management skill
• Experience in developing working procedures
• Ability to work well in a collaborative, team oriented environment and build relationships
• Able to periodically travel domestically and internationally to conduct workshops, perform gap analysis and process flows from “as is” to “to be”, meet with outsourcing provider counterpart, etc.

Education & Experience:

• University degree required, Graduate degree/CPA desirable
• Process Improvement Experience
• 6-8 years' experience, 2 years Project Management experience required