Account Executive
Philadelphia 76ers
Camden, NJThis was removed by the employer on 1/9/2018 9:17:00 PM PST
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Full Time Job
Status: Full-Time
Department: Ticket Sales & Service
Location: Philadelphia 76ers Front Office (Camden, NJ)
WELCOME TO THE MOMENT!
Widely regarded as one of the top ticket sales programs in the sports business, the Devils and Sixers Account Executive of Season Sales position provides sports business executives with the opportunity to learn the business side of professional sports from the top leaders in the sports industry. With a focus on consistent training and development through personalized one-on-one coaching, the Devils and Sixers Account Executive of Season Sales position will build the foundation needed for a long and successful career in the revenue-generating side of the sports business.
Led by one of the industry's most decorated and well-respected sports business executives in CEO Scott O'Neil, Harris Blitzer Sports & Entertainment is owned by an investor group led by Managing General Partners Josh Harris and David Blitzer. HBSE has attracted the industry's top leadership talent from the NBA, NFL, NHL, MLB, MLS, and NCAA, resulting in one of the most exciting, rewarding, and dynamic work environments within the entire sport industry.
*Harris Blitzer Sports & Entertainment is an Equal Opportunity Employer (EOE).
Position Summary: Harris Blitzer Sports & Entertainment seek a self-starter who will be responsible for generating new ticket sales revenue and managing existing ticket sales accounts. It will be the Account Executives' responsibility to develop a strong relationship with leaders of the business community in the Greater New York and Philadelphia areas while providing excellent customer service through customized communication and tailored benefits to match the needs of the customer.
Responsibilities:
• Generating ticket sales through cold calling, networking, and face-to-face appointments
• Sell Full, Partial, Flex, Group and Premium inventory; tickets and registrations for Devils and 76ers events at The Prudential Center and Wells Fargo Center. Events include Games, Ice or Court Time, Clinics, Competitions, and Workshops hosted by the organization
• Contacting existing qualified leads as well as generating new sales leads
• Managing existing sales accounts
• Develop and maintain good-working relationships with both internal and external clients
• Prospect and cultivate new sales leads through creative lead generation approaches, as well as follow up on leads provided by the organization
• Create and maximize Corporate specific ticket packages
• Meet and exceed established monthly and annual sales objectives and revenue goals
• Make 60 outbound sales calls on a daily basis
• Identify business opportunities by establishing professional and personal networks, proactively soliciting and following-up on any sales leads and representing the New Jersey Devils and Philadelphia 76ers at assigned functions
• Improve year-over-year fan satisfaction, retention rates, and associated revenue and profitability goals with defined account base
• Build strong relationships with defined account base through proactive communication, including seat visits, phone calls, emails, and other communication initiatives
• Anticipate, respond to, and resolve all complaints, requests, and inquiries from defined account base and general fan base; handle difficult fans and situations in a calm and professional matter, ensuring that each fan interaction results in increased loyalty to the team
• Ensure customer data and profile requirements are accurately and completely detailed for defined accounts in CRM system
• Work closely with Ticket Sales, Box Office, Marketing, CRM and Research, Basketball Operations, Arena Staff, Game Presentation, PR, and Sponsorship to execute integrated programs
• Work assigned sales, promotional and team events during games and outside normal business hours
• Perform other duties and responsibilities as assigned
Minimum Qualifications
• At least 10 months experience as a top sales producer, preferably in Sports & Entertainment
• A degree or diploma in business, communications, marketing, sports management or related field
• Team player with the ability to handle multiple assignments in a fast-paced environment
• Excellent verbal communication skills with a friendly and professional telephone manner
• High comfort level making cold calls
• Strong time management and organizational skills
• Excellent written communication skills
• Demonstrated ability to work independently and to self-motivate
• Flexible and creative problem-solving skills
• Proficiency in MS Word and MS Excel, CRM related software and ticketing applications preferred
• Knowledge and passion for sales
• Enthusiastic and outgoing personality
• Preferably possesses a database of qualified corporate prospects
• Flexibility in working extended hours including nights, weekends, and holidays as required
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